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Erratic behavior Taichi X370 with RAID Enabled
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kennnels View Drop Down
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Joined: 02 Jan 2018
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kennnels Quote  Post ReplyReply Direct Link To This Post Topic: Erratic behavior Taichi X370 with RAID Enabled
    Posted: 02 Jan 2018 at 6:57am
What I have done, in this order:
Installed:
R5 1600 CPU & heat sink
GTX 1080 Founders
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200
Plextor 1GB NVMe
DVD-RW
Plugged in my Logitech Unifying keyboard/mouse (already paired from prior machine)

I verified I had the latest BIOS

I tried to install Win10x64 from a thumb drive.  Windows could not see my NVMe.  I googled around looking for help.  I checked the settings given and it all looked good.  I tried it out for kicks, and there was the NVMe.

I then downloaded and installed latest MOBO drivers followed by updating Windows.  Then I installed the latest nVidia drivers.  I shut down and then plugged in my existing 2 disk RAID 1 array.  That's where things got weird.  After booting into BIOS (which took a few tries) the keyboard & mouse was behaving oddly.  Every key/mouse movement was delayed, some ignored.  When I finally got into BIOS, my NVMe was no longer listed as a boot device.

So I unplugged the RAID HDDs and the keyboard/mouse issue was resolved.  But the NVMe would not show up in the boot options, but it was listed in storage.  After a few restarts it suddenly appeared in the list and I could boot into windows fine.

So, while this was working I went ahead and had the BIOS copy the RAID files to a USB drive.  I then switched to RAID, and rebooted.  I installed the drivers in Windows.  After a reboot I could see my DVD drive.  I shut down and plugged in the HDDs again...and yep, back to crazy kb/mouse behavior.

I scrounged up a USB keyboard and it works just fine, so it's not the USB port.  I verified the kb/mouse work on a laptop....and the mouse from that laptop behaves oddly with the desktop.

What the heck is going on?
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MisterJ View Drop Down
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Points: 1097 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2018 at 9:15am
kennels, where did the RAID come from?  I doubt it does really matters, because there is probably little chance it can be made to run on this system.  Others are going to want more detail in your system specifications, so please post more in your signature as I have.  Have you contacted ASRock on RAID help?  I suggest you do so.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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zlobster View Drop Down
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Not quite sure but I believe if you start from scratch and follow this http://asrock.nl/downloadsite/Manual/RAID/X370%20Taichi/English.pdf you will be OK.
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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kennnels View Drop Down
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Joined: 02 Jan 2018
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kennnels Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2018 at 9:19pm
Originally posted by MisterJ MisterJ wrote:

kennels, where did the RAID come from?  I doubt it does really matters, because there is probably little chance it can be made to run on this system.  Others are going to want more detail in your system specifications, so please post more in your signature as I have.  Have you contacted ASRock on RAID help?  I suggest you do so.  Enjoy, John.

The RAID (2xSeagate BarraCuda ST2000DL003 2TB, RAID 1) works just fine.  I successfully copied all of my Steam apps between it and the NVMe.  It's the rest of the system that gets odd after I enable it.

System details (should be in sig now):

ASROCK X370 TAICHI AM4 ATX, BIOS 3.20
AMD AMD RYZEN 5 1600, stock cooler
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200
Plextor M8Pe 1TB M.2 PCIe NVMe PX-1TM8PeGN
NVIDIA GeForce GTX 1080 Founders
ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner
Win10x64 PRO

While typing this I realize there's no way it's a system issue.  I searched around and found this lovely article from Logitech, while very old, appears to be my issue:
http://support.logitech.com/en_gb/article/38032

Now that leads to the other issue I was going to tackle once I got this figured out.  The USB 2.0 ports on my case plugged into the mobo header do not work properly.  Windows makes its sound to notify me I plugged something in, but never installs the drivers.  When I unplug the device it warns me the drivers were not successfully installed.

I'll make this a new post if I can't get it working this evening.
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nanohead View Drop Down
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Points: 80 		Post Options Post Options   Thanks (0) Thanks(0)   Quote nanohead Quote  Post ReplyReply Direct Link To This Post Posted: 07 Feb 2018 at 10:17pm
Did you ever learn any more about this?   I have exactly the same problem
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