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X870E Nova: Ethernet adapter does not appear |
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Tanador
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Joined: 02 Mar 2025 Status: Offline Points: 35 |
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Topic: X870E Nova: Ethernet adapter does not appearPosted: 02 Mar 2025 at 1:49am |
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Hello.
The internet adapter is enabled in BIOS, but it is not shown in device manager, making it impossible to install. I have tried: - Windows 10 and Windows 11 - Bios 3.15, 3.16 and 3.20 - Disconnect PSU for several minutes -Clear CMOS For what it's worth, let me say that there is no led on in the internet port, and I have tried with the network cable connected and disconnected. Please, help. |
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eccential
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Joined: 10 Oct 2022 Location: Nevada Status: Offline Points: 6725 |
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Posted: 02 Mar 2025 at 7:55pm |
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Does anything show up in Device Manager at all, with a ? mark, indicating the device is missing the driver?
It might show up in "Network adapters" or in "Other devices." If it shows up there, then it's likely a driver issue, but if it doesn't show up at all, then it's likely a hardware problem. |
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Tanador
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Joined: 02 Mar 2025 Status: Offline Points: 35 |
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Posted: 04 Mar 2025 at 10:25am |
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Thank you, I had already checked everything you suggested. I have processed the RMA, it seems to be a hardware problem. |
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raygozr
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Joined: 4 hours 30 minutes ago Status: Offline Points: 15 |
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Posted: 4 hours 26 minutes ago at 12:07pm |
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My LAN hardwire Ethernet is connected but the only way I can use my hardwire is if I power down my PC and disconnect my power cable for 45 seconds and then reconnect it. After I turn it back on it detects it. Every time it powers down to sleep mode, I have to repeat the whole process all over again. It's frustrating. I need a solution.
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