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Z390 Phantom Gaming 4 issue |
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Jvpix.com 
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Joined: 02 Jul 2026 Location: Canada Status: Offline Points: 120 |
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 Posted: 17 hours 20 minutes ago at 6:20am |
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by the way, do you know roughly how long they take to reply?
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 40333 |
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Posted: 10 hours 33 minutes ago at 1:07pm |
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Typically within 14 business days. Make sure you received a confirmation email
that your ticket has been logged. Also keep an eye on your spam folder, for some reason spam filters are determined that half of ASRock's emails are spam. |
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Jvpix.com
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Joined: 02 Jul 2026 Location: Canada Status: Offline Points: 120 |
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Posted: 1 hour 14 minutes ago at 10:26pm |
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14 days, wow. yes I got that confirmation email. thanks
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 40333 |
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Posted: 1 hour 2 minutes ago at 10:38pm |
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It's very often much faster but after 14 working days I usually recommend opening
a new ticket incase there was a server issue or something and it was missed 
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