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Polychrome Error

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Electro_Blazer82 View Drop Down
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Joined: 10 Apr 2021
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Electro_Blazer82 Quote  Post ReplyReply Direct Link To This Post Topic: Polychrome Error
    Posted: 10 Apr 2021 at 10:13pm
I was getting an error for the Polychrome RGB program. When I looked into it I downloaded the recent update and got a new error that said "there is no asr graphics card and asr usb led header" So I gave up for a while. Today, I looked into it again and downloaded a newer version of Polychrome and still got the error. When I flashed it, my LEDs started pulsating rainbow and I still get the error. When I flashed it, this is what it said.

----------------------------------------------------------------------
   wICPFLASHADSBv2 v1.0.5 - ASRock Incorporation, all rights reserved
----------------------------------------------------------------------
Project Name = Z390 Phantom Gaming 4S/ac
BIOS Version = P1.20
Reading file: nu51_3.04...0...ok.
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   VVVVVVVVVVVVVVVVVVVVVVVVVVVV
Exit ICP mode.
Program done.


Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
MCU is not locked.
Flash successful.

This project name not in the ini file.
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This project name not in the ini file.
               ########    ###    #### ##
               ##        ## ##    ## ##
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               ######   ##     ## ## ##
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CheckSum: 3018

My computer is a prebuilt from Best Buy. This is it https://www.bestbuy.com/site/ibuypower-gaming-desktop-intel-core-i7-9700k-16gb-memory-nvidia-geforce-rtx-2080-super-1tb-hdd-480gb-ssd-black/6362984.p?skuId=6362984

Any help will be appreciated!
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ket View Drop Down
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Joined: 13 Jul 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ket Quote  Post ReplyReply Direct Link To This Post Posted: 23 Apr 2021 at 3:29am
That link doesn't work for me. What is the full specification of your system? Best Buy make terrible pre-builts and their customer service is clueless so I wouldn't be surprised if they did something wrong when building that system.
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