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ATuningTaichi Fails to run

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basementjack View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote basementjack Quote  Post ReplyReply Direct Link To This Post Topic: ATuningTaichi Fails to run
    Posted: 25 Dec 2018 at 11:35am
quick update: I couldn't find the root cause, but ended up using system restore to get back to a point in time where it worked. Putting this here in case anyone has this issue and system restore is an option for you.
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 25 Dec 2018 at 10:56am
Dear Basementjack,

Thank you for choosing ASRock.

Regarding your case, we have tested at our lab, the A-Tuning (v3.0.245) can be installed properly.
Please try the following steps.
1.     Please delete the following files.

AsrDrv101.sys
AsrDrv103.sys
AxtuDrv.sys
For 64-bit OS: C:\Windows\SysWOW64\drivers
For 32-bit OS: C:\Windows\System32\drivers
2.     Restart the system.
3.     Download the A-Tuning from the following link and install it again.
http://asrock.pc.cdn.bitgravity.com/Utility/A-Tuning/A-TuningTaichi(v3.0.245).zip

If still not work, we suggest reinstalling the OS to try.

Thank you!
Yours truly,
ASRock TSD
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basementjack View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote basementjack Quote  Post ReplyReply Direct Link To This Post Posted: 25 Dec 2018 at 5:27am
A tuning was working great on my Z390 Tiachi motherboard.

Then while troubleshooting an issue, I uninstalled A-Tuning.

I resolved that issue and am trying to re-install - the installation (v3.0.245) seems to go ok, but when I run A-Tuning I get the following:




Driver cannot be loaded, re-install the program may fix the issue, if it happens again, report the problem with your system configuration as detail as possible.

Then:
https://content.screencast.com/users/basementjack/folders/Snagit/media/a6c3832e-1e4c-48e9-b617-93b0ef6aa5bf/12.24.2018-15.19.png

Error 0xFFFE
This utility is not for this platform!

I've tried uninstalling and re-installing, but no luck.

This also seems to impact the ASRock App Shop as well.

Any ideas?
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