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Gigabit Ethernet LAN Missing |
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Strifing_Crow 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 15 |
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 Topic: Gigabit Ethernet LAN MissingPosted: 08 Nov 2019 at 12:03pm |
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B450 Pro4 network connections show nothing in win10 even when Ethernet cable is plugged.
Clear CMOS is no work. Only LAN get problem, other functions are all working well. Any idea? |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8532 |
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Posted: 08 Nov 2019 at 6:38pm |
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Dear Strifing_Crow,
Greetings, this is ASRock TSD. According to your question, we have some suggestions for you: 1. Please unplug the power cord and leave the MB discharge for about 5 minutes. Power on the MB to check if the LAN is detected. 2. Reinstall a clean Windows 10 OS and enter to Device Manager to check if Network adapter could be detected with inbox driver. 3. Under Control Panel > Program, please uninstall the Realtek LAN driver and then reinstall the following version. http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10023).zip Thanks! All the best, ASRock TSD |
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Strifing_Crow
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Joined: 11 Nov 2017 Status: Offline Points: 15 |
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Posted: 12 Nov 2019 at 2:09pm |
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Dear, the reason is my faulty board, replace another one from dealer and the problem is gone. thank for the effort!
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