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Issue with asrock B450m steel legend and ram

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Mortveiare View Drop Down
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    Posted: 25 Mar 2020 at 11:03am
I?™m having an issue with system not recognizing the ram that I?™ve purchased. It?™s coming up as single Channel 1866, when over riding the auto setting and updating them to manufacture specs, it won?™t boot unless I under clock from 3200 to 3000. And CPU z still see sit at 1866.

I am running the most recent bios.

My system issue.
Motherboard: ASRock 450m steel legend.
CPU: ryzen 7 3700x
Ram: g skill trident z neo (optimized for ryzen 7) model f4-3200c16q-32gtzn, dual channel, 4 sticks at 8 gigs a stick.
Video card: Radeon 5700 xt
Primary drive: m.2 nvme Samsung 970 pro, in the nvme compatible port
Os: windows 10 pro 64 bit

Accord to the mother board support, this specific model is listed as compatible with the ram I purchased In set of 2/4 with the Matisse core, which the 3700x has. But the ram still isn?™t being seen correctly. I found and purchased this ram using the ASRocks supported ram listed on the website.
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ThreeDee View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 11:19am
running the 3.20 bios?
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mortveiare Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 11:24am
I?™m running the 2.9 bios. You have to update the bios to get it to properly see the ryzen 3000 series and the nvme chip. I don?™t see a 3.2 on their support page
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 11:39am
https://shop.jzelectronic.de/news.php?id=1584524677&sw=

so you are running 4 sticks of ram or just 2? If just 2 sticks ..are they plugged into slots A2 and B2?

|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mortveiare Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 11:41am
I?™m running 4 sticks of ram. All from the same set. That particular set is a 4 pack.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 11:51am
All seated properly? .. what happens when you run just 2 sticks?
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mortveiare Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2020 at 12:02pm
Yes properly fully seated. Same issue if I use two.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2020 at 2:29am
You could try updating the bios .. or you might have a faulty memory controller on your CPU or a faulty motherboard ... maybe .. hard to say for sure without other parts to swap around.

If you run just one stick .. does it do it's rated speed? .. and you already stated that running 2 sticks (1 in A2, and the other in B2) has the same issue ..
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mortveiare Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2020 at 4:38am
I tried one stick and swapping out one by one, same issue. Other ram that I have doesn?™t have this issue. It could be the sticks. It have another motherboard I can try later today.
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