Looking for help, hoping not to lose data

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   Computer is frozen at Asrock screen
 Direct Link To This Post Mimi 03 Jan 2023 at 2:05am  Quote Mimi Quote  Post Reply Reply
Turn the computer on and it freezes at the Asrock screen. Having no luck with starting it up. Please help??forumCodes=True

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Mimi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Jan 2023 Location: New York Status: Offline Points: 40	Post Options Post Reply Quote Mimi Report Post Thanks(0) Quote Reply Topic: Looking for help, hoping not to lose data Posted: 05 Jan 2023 at 10:43pm
	Computer is frozen at Asrock screen Direct Link To This Post Mimi 03 Jan 2023 at 2:05am Quote Mimi Quote Post Reply Reply Turn the computer on and it freezes at the Asrock screen. Having no luck with starting it up. Please help??forumCodes=True

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22748	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 05 Jan 2023 at 10:57pm
	Was the system running fine before this point? Did anything change between the last time it booted successfully and this issue? Did the system suffer power loss for any reason? (power pulled or turned off at the wall while the system was on, power outage, cable tripped on etc) Without knowing your specs and circumstances here are a few things to try: The first thing to try is make sure you don't have any USB thumb drives connected to the system. Make sure the only USB devices you have connected are your keyboard and mouse. Failing that: You can try disconnecting the system from power (pull the plug) for a 10 minutes. Reconnect power and turn on the system and see if the issue persists. If it does you may need to clear CMOS.