X99E-itx/ac bricked bios

The model number is the following :

vmali wrote: Still no solution to my issue. This is the first and last time to spend my money to asrock product.   The support is nowhere to be found. The only answer i got is to try to solve to issue with everything unplugged , except the cpu and the cooler and 1 ram, Which i had already tested. I think that is  very bad for a company to provide such unstable products/services in such critical parts, especially in the high end models. Best Regards.

So you are attempting to flash the UEFI in this board, without knowing if you have a stable build yet. The "... BIOS restarting..." that you mentioned makes me wonder about memory compatibility, although it did complete POST. Not even a first OS installation yet.

The "Processing Crashless feature" failed, since you did not have a USB flash drive in a USB 2.0 port on the board's IO panel, and were using Internet Flash.

I doubt any UEFI file even began downloading, since a new board has no network connection configured yet. What Internet connection did you try to use?

I have used Instant Flash countless times on my 10+ ASRock boards. I update to every UEFI version available as a test as soon as it is available, including Beta versions. I have never had an Instant Flash failure, not once. Instant Flash is the most reliable UEFI/BIOS update method. Once an OS is installed, and an Internet connection has been established and is known to be working well, then you could use Internet Flash, with a USB flash drive in a USB 2.0 port on the IO panel.

Your characterization of "... such unstable products/services in such critical parts..." is simply false. If it was true, this forum would be filled with nothing but posts about failed UEFI updates. That is not the case. Do you really believe you are the first person to discover a problem with a BIOS update method that has been used for years? If there is something wrong with an ASRock board that I am using, ASRock hears about it. I have never had to complain about Instant Flash.

I gave you a solution to your problem in my first reply, on page one. If you have corrupted your BIOS so much that it cannot be recovered, you will need a new BIOS chip. You are hoping for a quick, easy fix, which is normal but may not be possible.

Did you notice all the recommendations in reviews of this board, in its Overview page?

Sorry to say, but you attempted to perform an Internet Flash without following the correct procedure, in a build of unknown stability, that never completed an OS installation, with an non-configured and unconnected Internet connection.

At the top of the UEFI/BIOS download page list, is this warning:

We don?™t recommend users to update the BIOS if their system is already running normally. ASRock^® assumes no responsibility for any damages caused by improper operations of downloading or updating the BIOS. Before you download or update the BIOS, please read " (How to Update)" below carefully.

So many missing details, so let the questions begin:

System hardware specs, CPU, memory (Full memory model number please), PSU, video card.

How did you test your CPU, CPU cooler, and single memory stick, if you could not use the UEFI/BIOS, as you said earlier in this thread?

What network connection type did you use?

At this point, you may have a corrupted UEFI/BIOS. I don't know if a UEFI/BIOS recovery procedure will work for you, since simply putting an unzipped UEFI file on a FAT32 formatted USB flash drive seems to fail for you. We can try a UEFI/BIOS recovery procedure like this:

I use USB flash drives right out of their container. No need to do anything to them at all, except check if they work. They need to be FAT32 formatted, that's it. Download the UEFI .zip file on a PC, unzip the file, and copy the result to the main folder of the USB flash drive. If you are unzipping on the USB flash drive, just don't.

The USB flash drive should be put in a USB 2.0 port on the board's IO panel, at least until an OS with a built in USB 3.0 driver has been installed. That would be done on your X99E-ITX/ac PC, with it shut off.

Once the USB flash drive is in the USB 2.0 port, press the power button on the PC, and turn on your monitor. Sit back and see what happens. Don't press any keys on the keyboard, no need to enter the UEFI UI. I'm hoping a BIOS recovery procedure will start on its own.

If it does, just let it go, watch what happens. DO NOT REMOVE the USB flash drive when the PC restarts after the update. No need to do that.

If nothing happens, press the Reset button and go into the UEFI UI. Go into Tools and run the System Browser, and click the IO panel to see if the USB flash drive is recognized. If it is, you can try to run Instant Flash. Of course this all assumes a stable build on your part, which we don't know is the case yet.

My Config is the following: