ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - RAM in Single Channel Memory mode? (AGESA 1006a)
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

RAM in Single Channel Memory mode? (AGESA 1006a)

 Post Reply Post Reply Page  <12
Author
Message
Teckie View Drop Down
Newbie
Newbie


Joined: 12 Jun 2017
Location: GA
Status: Offline
Points: 40
Post Options Post Options   Thanks (0) Thanks(0)   Quote Teckie Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2017 at 11:56pm
Originally posted by kebl3739 kebl3739 wrote:



This is what my Memtest screen looks like. On the left it says Memory: 8125M.

Does this mean it's only picking up one of my 2x8gb sticks?

https://imgur.com/a/awskS

How many sticks were installed when you ran the test ?


Ryzen 1700X
Asrock X370 Fatal1ty prof gaming (1.0.0.6a)
G.Skill 8gx2 3200 FlareX 14-14-14-34 CAS 14 (F4-3200C14D-16GFX)
EVGA G3 750 80Gold
EVGA clc 280 AIO
960 EVO M.2
860 EVO SSD
Back to Top
kebl3739 View Drop Down
Newbie
Newbie


Joined: 26 May 2017
Status: Offline
Points: 22
Post Options Post Options   Thanks (0) Thanks(0)   Quote kebl3739 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jul 2017 at 12:06am
Originally posted by MisterJ MisterJ wrote:

kebl3739, please look at how much memory W10 thinks you have.  Open the Task Manager => Performance => Memory.  I'm guessing it is saying that 8GB is offline.  This has been seen here before and seems to mean some error was detected in BIOS so only one stick is passed to Windows.  You may have a bad slot or stick.  For testing use one stick in A1, then A2...etc, if all OK try the other stick in all four slots.  Please let us know what you learn.  Good luck and enjoy, John.

You were right! I'm going to go about testing the sticks and slots now. Thanks - will get back to you all.

R5 1600 @3.7 @1.237v
ASRock AB350m Pro4
Corsair Vengeance LPX 2x8Gb Red CMK16GX4M2B3200C16R @3066mhz
Gigabyte AORUS RX 580
Back to Top
kebl3739 View Drop Down
Newbie
Newbie


Joined: 26 May 2017
Status: Offline
Points: 22
Post Options Post Options   Thanks (0) Thanks(0)   Quote kebl3739 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jul 2017 at 12:07am
Originally posted by Teckie Teckie wrote:

Originally posted by kebl3739 kebl3739 wrote:



This is what my Memtest screen looks like. On the left it says Memory: 8125M.

Does this mean it's only picking up one of my 2x8gb sticks?

https://imgur.com/a/awskS

How many sticks were installed when you ran the test ?



2
R5 1600 @3.7 @1.237v
ASRock AB350m Pro4
Corsair Vengeance LPX 2x8Gb Red CMK16GX4M2B3200C16R @3066mhz
Gigabyte AORUS RX 580
Back to Top
kebl3739 View Drop Down
Newbie
Newbie


Joined: 26 May 2017
Status: Offline
Points: 22
Post Options Post Options   Thanks (0) Thanks(0)   Quote kebl3739 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jul 2017 at 12:27am
You guys were right! Thanks for all your help.

So:

Stick 1 in A2: boot
Stick 1 in B2: boot
Stick 2 in A2: no post
Stick 2 in B2: no post

So Stick 2 of RAM is faulty and the slots/mobo are fine right?

Unfortunately I can't find the RAM internal packaging (the plastic bit the sticks sit in). I still have the outer card case. Can I still get an RMA from Corsair for the RAM? Bought them 17/5/2017
R5 1600 @3.7 @1.237v
ASRock AB350m Pro4
Corsair Vengeance LPX 2x8Gb Red CMK16GX4M2B3200C16R @3066mhz
Gigabyte AORUS RX 580
Back to Top
MisterJ View Drop Down
Senior Member
Senior Member


Joined: 19 Apr 2017
Status: Offline
Points: 1097
Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jul 2017 at 1:54am
kebl3739, I think so! I would suggest that you test A1 and B1 with the good stick while you are here.  I think you need to talk to Corsair about the RMA, but I suspect it will be OK.  Always glad to help when I can.  Good luck and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
Back to Top
Chenchaso View Drop Down
Newbie
Newbie


Joined: 04 May 2019
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote Chenchaso Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2019 at 1:09am
Hi everyone,
So i have gone through every step here as well and everything is the same except for the amount of ram that is off line. Mine shows no ram offline its at 15.9 and it is still running in single channel mode.

Thanks for your help in advanced. also if it does help i will go through and provide the same screen shots?
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2019 at 11:52am
Are all 4 sticks from a Quad Channel Kit or are they two separate Dual Channel Kits?



Edited by wardog - 04 May 2019 at 11:54am
Back to Top
 Post Reply Post Reply Page  <12
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.156 seconds.