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X370 Gaming-ITX/ac audio suddenly fails to work
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Sogie View Drop Down
Newbie
Newbie


Joined: 11 Nov 2017
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    Posted: 02 Jul 2018 at 2:22pm
Hi guys,
After 10 minutes I turn on my computer, sound doesn?™t working under win10! 
The sound is off. WHY?
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ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
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Points: 8532 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jul 2018 at 4:49pm
Dear Sogie,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:
 
1. Please update to latest BIOS L4.53 to verify.

2. Please make sure the front audio panel is functional.
 
3. Please re-install the Realtek high definition audio driver to verify.

4. If possible, please install other audio devices to verify.


Thanks!

All the best,
ASRock TSD
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