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ASRock RGB LED doesn't work after update! |
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Ultramarinos 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 14 |
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 Topic: ASRock RGB LED doesn't work after update!Posted: 24 Jul 2018 at 2:36pm |
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It was working perfectly for AB350 Gaming K4, then I installed the app on Windows10, which on start updated the firmware of RGB LED.
After that, it is stuck at blueish white, and can't change it. Please help! |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8532 |
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Posted: 24 Jul 2018 at 3:00pm |
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Dear Ultramarinos, Greetings, this is ASRock TSD. We provide some suggestions for verifying the RGB function: 1. Please refer to user manual page 25 to clear CMOS. 2. Please un-install the RGB LED utility under OS environment and re-install it to verify. 3. Please re-install the RGB LED strip to verify. 4. Under OS environment, please refer to the steps below to re-flesh LED firmware to verify: a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu) b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\" c. Flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.10" - this takes around 15 seconds. 5. If possible, please install other LED strips to verify. Thanks! All the best, ASRock TSD |
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