Something wrong on AB350M PRO4

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   Dear Smogo,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please re-install the memory to A1/B1 or A2/B2 by turns to verify.

2. Please refer to user manual page.27 to clear CMOS to verify:
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf

3. Please only install one stick memory to each DRAM slot by turns to check if system can boot properly.

4. If possible, please install your Ryzen CPU and memory to other AM4 systems to verify.

5. If possible, please install another memory module to verify.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8592	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Something wrong on AB350M PRO4 Posted: 17 Aug 2018 at 1:57pm
	Dear Smogo, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please re-install the memory to A1/B1 or A2/B2 by turns to verify. 2. Please refer to user manual page.27 to clear CMOS to verify: http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf 3. Please only install one stick memory to each DRAM slot by turns to check if system can boot properly. 4. If possible, please install your Ryzen CPU and memory to other AM4 systems to verify. 5. If possible, please install another memory module to verify. Thanks! All the best, ASRock TSD

Smogo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Nov 2017 Status: Offline Points: 13	Post Options Post Reply Quote Smogo Report Post Thanks(0) Quote Reply Posted: 17 Aug 2018 at 12:14pm
	I build my computer with a Ryzen 5 2400g CPU along with AB350M PRO4. But, after I press the power button, there is no video through the HDMI port. I also upgraded the BIOS from 4.5 to 4.7 but no results. Is there something wrong with my MOBO? Please help, Thanks in advance.