ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 Killer SLI System Will Not Turn Off After Win
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 Killer SLI System Will Not Turn Off After Win

 Post Reply Post Reply
Author
Message
Baiji View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Status: Offline
Points: 16
Post Options Post Options   Thanks (0) Thanks(0)   Quote Baiji Quote  Post ReplyReply Direct Link To This Post Topic: X370 Killer SLI System Will Not Turn Off After Win
    Posted: 20 Aug 2018 at 12:06pm
When I select SHUTDOWN in Windows 10, the system shuts down,
Monitor goes into standby mode, but all the fans stay on
No really shut down system.
How can I solve this problem?

Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8532
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 20 Aug 2018 at 2:18pm
Dear Baiji,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup and load BIOS default via [F9] key to verify. 
(Make sure no Windows update is working after shutdown the system)

2. Please refer to the steps below to adjust the system shutdown behavior to S5:
Step 1. In Control Panel>Power Options, please click the Choose what the power buttons do
Step 2. Un-check Turn on fast startup (recommended) box
Step 3. Click Save Settings

3. Please install bare bone devices CPU, one stick memory, VGA card, system disk to check if system can shut down properly.

4. If possible, please re-install OS to verify the OS environment.


Thanks!

All the best,
ASRock TSD

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.127 seconds.