my asrock Z87 Extreme 6 came without I / O shield

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   Hello ,I am building another computer and have been buying the parts separately slowly when I finished buying all the hardware, I went happily to build, however I realized that the mother board came without I / O shield, as has passed the three months to return, my seller did not accept replacing the motherboard or give me an I / O shield.

I live in Brazil, we do not have an e-mail to contact asrock Brazil, any idea what can I do? Asrock USA can send me?

Has anyone had a similar experience?

Thank you .

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whitexp Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Oct 2015 Location: Brazil Status: Offline Points: 4	Post Options Post Reply Quote whitexp Report Post Thanks(0) Quote Reply Topic: my asrock Z87 Extreme 6 came without I / O shield Posted: 07 Oct 2015 at 8:25pm
	Hello , I am building another computer and have been buying the parts separately slowly when I finished buying all the hardware, I went happily to build, however I realized that the mother board came without I / O shield, as has passed the three months to return, my seller did not accept replacing the motherboard or give me an I / O shield. I live in Brazil, we do not have an e-mail to contact asrock Brazil, any idea what can I do? Asrock USA can send me? Has anyone had a similar experience? Thank you .

parsec Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996	Post Options Post Reply Quote parsec Report Post Thanks(0) Quote Reply Posted: 08 Oct 2015 at 12:28am
	You can try contacting ASRock technical support, hopefully they can help you with the IO shield: http://event.asrock.com/tsd.asp It is safe to use the board without the IO shield. Some users don't even use the shield to allow more cool air to reach the board.


whitexp Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Oct 2015 Location: Brazil Status: Offline Points: 4	Post Options Post Reply Quote whitexp Report Post Thanks(0) Quote Reply Posted: 09 Oct 2015 at 4:39am
	asrock gave me no answer