USB ports not working on B250 Pro4

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   The USB ports on my B250 Pro4, I believe the connector is plugged into the correct spot. The fans are running so, I don?�t think the board is fried. It?�s brand new and I haven?�t been able to install windows on it yet either. So I?�m not sure what to do help would be greatly appreciated.

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Kev Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Feb 2020 Location: USA Status: Offline Points: 3	Post Options Post Reply Quote Kev Report Post Thanks(0) Quote Reply Topic: USB ports not working on B250 Pro4 Posted: 02 Feb 2020 at 11:33am
	The USB ports on my B250 Pro4, I believe the connector is plugged into the correct spot. The fans are running so, I don?�t think the board is fried. It?�s brand new and I haven?�t been able to install windows on it yet either. So I?�m not sure what to do help would be greatly appreciated.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 04 Feb 2020 at 8:13pm
	Dear Kev, Thank you for posting your query to ASRock forum. This forum is a great place to have your question answered. For your question about USB ports, have front and back USB ports been tried? If it only happens with the front panel, kindly try to change the front panel. If it happens with all of the USB ports, please try with different USB disk. After trying all of the above could still not solve the problem, please provide the BIOS version that you have with your system we will check further. With thanks, ASRock TSD Edited by ASRock_TSD - 04 Feb 2020 at 8:16pm