j3455 no display adapters in device manager

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   I am using this new board in an old system running windows 8.1.  everything seems to be working, using hdmi I am getting display but there is no display adapter tab in device manager, no its not hidden. audio does not work thru hdmi either.  

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wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Topic: j3455 no display adapters in device manager Posted: 22 Apr 2018 at 8:16am
	I am using this new board in an old system running windows 8.1. everything seems to be working, using hdmi I am getting display but there is no display adapter tab in device manager, no its not hidden. audio does not work thru hdmi either.

badbri Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415	Post Options Post Reply Quote badbri Report Post Thanks(0) Quote Reply Posted: 23 Apr 2018 at 11:03am
	That board was designed to run Windows 10 and there are only drivers for Win10. You should be able to make it work under Win 8.1 but will take some extra steps. You need to run GPU-Z and get the GPU name and the Device ID's so you can seek out the proper video driver AND if lucky we can find one for Win 8.1. Please post a picture of GPU-Z fwiw: Trying to make an old install work if you did not properly remove and delete ALL drivers before hooking up to the new board can be near impossible task. One should always install new on a new board.
	https://www.passmark.com/baselines/V9/display.php?id=99573335296

wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 8:55am
	I have seen tutorials where they got the drivers installed on windows 7 and 8.1 but of course they need the device id to modify the ini file. well since it doesn't show up in device manager I cannot get the ID. here is the gpu-z Edited by wilnel - 25 Apr 2018 at 9:25am

badbri Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415	Post Options Post Reply Quote badbri Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:02am
	WOW wtf ? It lists nothing which is very odd. I tried GPU-Z on a board with no vid drivers and it came back with info in GPU and device ID but many others were blank. After looking at Intel website found the GPU is a 500 series (505 iirc). Try this driver: https://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=C2N7T after download run it and extract the contents to a HD folder and then run the setup. it supports Win7, 8, 10 and Intel HD 500/600 series and was released August 2017. It may work if lucky or at least get you closer....
	https://www.passmark.com/baselines/V9/display.php?id=99573335296

wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:17am
	I did download the drivers from intel, it won't install even tho it says it for 7 8.1 and 10. but that is one I can modify the ini if I had the ID. But the lowest model was 530. I did try to manually install(legacy device manger) , that did give me the adapter but it didnt function. I will try this dell driver.

wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:21am
	same error as the other intel drivers, "hardware doesnt meet the requirements"

wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:33am
	do you think it might be because I am booting in (Csm) legacy instead of UEFI?

badbri Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415	Post Options Post Reply Quote badbri Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:40am
	Ok well was hoping it was a fixed driver, some of Dells drivers are redesigned for specific stuff. You may have the same issue that the new 8000 series cpu have where there is no Win7/Win8 drivers, only Win10 for the graphics. My 8700 is that way but it defaults to "standard windows" driver and does show in CP > Device Manager in Win7.
	https://www.passmark.com/baselines/V9/display.php?id=99573335296

badbri Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415	Post Options Post Reply Quote badbri Report Post Thanks(0) Quote Reply Posted: 25 Apr 2018 at 10:46am
	Check this one out: https://downloadcenter.intel.com/download/27227/Intel-Graphics-Driver-for-Windows-15-45-?product=96552 It lists all the 500 series (505, 510, 515, etc) you may be able to re-write the inf if you can find the Dev-ID's
	https://www.passmark.com/baselines/V9/display.php?id=99573335296

wilnel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2018 Location: benton Status: Offline Points: 15	Post Options Post Reply Quote wilnel Report Post Thanks(0) Quote Reply Posted: 26 Apr 2018 at 7:11am
	Well, I decided to reinstall since I wanted GPT instead of mbr, I wanted to use uefi as well. Turns out my install disc was windows 8, display adapter did show up in device manager but it was microsoft basic. tried more tricks while 8.1 downloaded, to no avail. Then installed 8.1, display adapters disappeared. sigh. I think I am resigned to isntalling windows 10, I do like windows 10 but it doesnt run windows media center. one of the better products they have and they had to kill it.