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PC not turning off after mobo upgrade

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Hebus View Drop Down
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Joined: 10 Jan 2019
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hebus Quote  Post ReplyReply Direct Link To This Post Topic: PC not turning off after mobo upgrade
    Posted: 10 Jan 2019 at 7:23am
Hi eec, ty for this fast answer. 30 min after my post i tryed a last thing before giving up on this board.

When i was building my pc the first thing i have done is using de network bios update in the bios. To version 3.3.
So my last deperate try was downgrading the bios to 3.2 .
And it looks like it worked. Lost 5 days on this pfff.   
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eec View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eec Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jan 2019 at 3:20am
I returned the mobo to the seller and they replaced it with another one. that fixed my problems. however, one thing i did stumble upon when researching was that some people who have had this problem might have damaged the board around the cpu cooler mount holes. If you have mounted a cpu cooler check around the 4 holes to make sure you have not made any scratches to the lanes you will be able to see - some of these go to the ram slots. this can happen if you tighten the cpu cooler too hard without using rubber washers.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hebus Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jan 2019 at 3:16am
Hi eec , i have the same problem as you, tryed everything have you found a fix?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eec Quote  Post ReplyReply Direct Link To This Post Posted: 12 Nov 2018 at 4:12am
Hi

i just upgraded to an i7-8700k & Asrock z370 extreme4 from an i5-4690k & Msi z97 krait edition. 

after the change my pc doesn't turn off entirely when shutting down the system. the operating system turns off as it should but pc fans, gpu & mobo is still on and i have to switch off psu to turn off the system. i had no issues b4 the upgrade. 

ive tried:
- clean windows re-install
- clear cmos
- turning off fast boot option in settings
- enabling "deep sleep in s5"


how can i fix this? any help would be much appreciated!!
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