AB350M PRO4 no shutdown

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   Dear Rubi,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup and load BIOS default setting via [F9] key to verify.

2. Please re-install the drivers from below link to verify.
https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#Download

3. Please install bare bone devices; CPU, one stick memory, graphics card and system disk to check if system can work stably.

4. If possible, please install another HDD with clean OS or re-install OS to verify the OS environment.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: AB350M PRO4 no shutdown Posted: 28 Dec 2018 at 3:18pm
	Dear Rubi, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please enter the BIOS setup and load BIOS default setting via [F9] key to verify. 2. Please re-install the drivers from below link to verify. https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#Download 3. Please install bare bone devices; CPU, one stick memory, graphics card and system disk to check if system can work stably. 4. If possible, please install another HDD with clean OS or re-install OS to verify the OS environment. Thanks! All the best, ASRock TSD

Rubi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 13	Post Options Post Reply Quote Rubi Report Post Thanks(0) Quote Reply Posted: 28 Dec 2018 at 3:00pm
	Weird symptom. When turn off the computer in Win10 button, the fans continue to run. Only must make a forced shutdown on the board. Please advise, thanks.