DeskMini 310W does not start

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   So the F denotes that it does not have a stand alone graphics processing unit in the processor itself. You need to select a processor that has the capability of serving as a graphics processor as well. ASRock provides a list of processors that are compatible with the DeskMini. 

On my first go around I did not scrutinize the list and compare it to the processor i was purchasing so I wound up having to return the proc and buy a different one. 

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rickaccused Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2021 Status: Offline Points: 18	Post Options Post Reply Quote rickaccused Report Post Thanks(0) Quote Reply Topic: DeskMini 310W does not start Posted: 19 Aug 2021 at 9:15pm
	So the F denotes that it does not have a stand alone graphics processing unit in the processor itself. You need to select a processor that has the capability of serving as a graphics processor as well. ASRock provides a list of processors that are compatible with the DeskMini. On my first go around I did not scrutinize the list and compare it to the processor i was purchasing so I wound up having to return the proc and buy a different one.

lastscout Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Aug 2021 Status: Offline Points: 15	Post Options Post Reply Quote lastscout Report Post Thanks(0) Quote Reply Posted: 19 Aug 2021 at 7:39pm
	what is wrong with the letter F I've got i3-9100F and have no video, will it work or no chance?

rickaccused Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2021 Status: Offline Points: 18	Post Options Post Reply Quote rickaccused Report Post Thanks(0) Quote Reply Posted: 06 Jan 2021 at 12:42am
	Yea I appreciate it. It gives me an idea of the problem. I'll still talk to tech support since I have a support ticket in but this will undoubtedly be the answer. It looks like the i5 9400 is compatible in P0, R0, and U0 stepping but the i5 9400F is not.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 26118	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 06 Jan 2021 at 12:36am
	Sorry to be the bearer of bad news. Take a look at the CPU support list and make sure whatever you get is on there and is supported by the BIOS version you have on your unit.


rickaccused Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2021 Status: Offline Points: 18	Post Options Post Reply Quote rickaccused Report Post Thanks(0) Quote Reply Posted: 06 Jan 2021 at 12:13am
	Thanks Xaltar for the quick answer. That's pretty damn annoying. This will be the second processor I have to return for this computer. Each time taking a 15% restocking fee hit. It looked like this one was on the supported processors list but I guess it wasn't. Listing this information on the front end would be a good move by ASRock. Guess I need to read the fine print a little closer.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 26118	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 05 Jan 2021 at 11:55pm
	You can't use that CPU in a DeskMini, the "F" on the end signifies no integrated graphics (iGPU). The DeskMini does not support CPUs that do not have integrated graphics, there is basically no GPU in your system and nowhere to connect one.


rickaccused Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2021 Status: Offline Points: 18	Post Options Post Reply Quote rickaccused Report Post Thanks(0) Quote Reply Posted: 05 Jan 2021 at 11:15pm
	Same problem as listed above, none of these suggestions work. Processor - Intel Core i5-9400F Coffee Lake 6-Core 2.9 GHz (4.1 GHz Turbo) LGA 1151 (300 Series) 65W BX80684I59400F Desktop Processor Without Graphics Memory - G.SKILL Ripjaws Series 16GB (2 x 8GB) 260-Pin DDR4 SO-DIMM DDR4 2666 (PC4 21300) Laptop Memory Model F4-2666C18D-16GRS SSD - WD Blue 3D NAND 250GB Internal SSD - SATA III 6Gb/s 2.5"/7mm Solid State Drive When I plug in and press the power button, the blue light illuminates but no signal to the monitor. Bios Version on the Motherboard is listed as 4.40. I am noticing that my processor is the i9400F rather than just the i9400 (no F). Not sure if that means anything.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8877	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 23 Jun 2020 at 4:25pm
	Dear RakeshNY and Kustode79, Sorry for the late reply. Please check the following link for the information which shows the BIOS version that will support the CPU that is being used. https://www.asrock.com/nettop/Intel/DeskMini%20310%20Series/#CPU Also, kindly check if the memory modules used on in the support list: https://www.asrock.com/nettop/avl/DeskMini%20310%20Series.pdf If the memory modules are not in the support list, kindly check with the RAM vendor to see if the RAM has been tested with H310 desk mini. Also, try to reinstall the CPU and install only one RAM to see if the system will boot up. With thanks, ASRock TSD

kustode79 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Jun 2020 Location: Rome Status: Offline Points: 4	Post Options Post Reply Quote kustode79 Report Post Thanks(0) Quote Reply Posted: 21 Jun 2020 at 6:10pm
	I have a very similar problem. I have AsRock A310 with I7-9700 (suggested by Asrock). No signal :(

RakeshNY Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 May 2020 Location: USA Status: Offline Points: 5	Post Options Post Reply Quote RakeshNY Report Post Thanks(0) Quote Reply Posted: 18 May 2020 at 7:26am
	I tried with a different RAM - same result. I see the BIOS options with can't get into bios even after repeatedly pressing F2 or del. and if I use both the slots for RAM, the display is black. Totally frustrated! Can ANYONE help?