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Asrock Z75 pro 3 issue

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wenqdu View Drop Down
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    Posted: 12 Jan 2016 at 11:54pm
well I'm just gonna RMA the board, just in case it does have some defects.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wenqdu Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jan 2016 at 4:52am
@parsec hi, I'm using G.Skill Ripjaws series 16gb (4x4gb) sticks: Model F3-12800CL9D-8GBRL. Have had them for over 2 years first in a asrock p67 extreme and then 2014 I bought an Asrock z75, didn't have a problem until recently.

At first I thought the rams were bad; so I tested them; on the z75 and the p67. 

on z75, if all 4 slots are filled it won't boot , it'll boot with 2 or 3 sticks, but only 2 banks are recgonized (I forgot which 2). (I also tested with sticks I originally thought were bad, booted up just fine if there's only 2).

on the p67 only the first 2 banks filled will boot; if the last 2 banks are also filled I'll get boot code 45; which apparently doesn't have a definition in the manual. 

so I have no idea what's going on.

I have also changed power supply and bought 2 sticks of new crucial rams  just in case the ram or the PSU are dying, and same symptoms.


Edited by wenqdu - 10 Jan 2016 at 4:54am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 09 Jan 2016 at 2:59pm
What is the full make, capacity, and model number of your memory? To check for compatibility. Not all memory can be used with four DIMMs.

Are you using stock settings for your memory? XMP profile?

You may need more memory voltage when using four total. Also the System Agent, or whatever it is called with Intel 7 series chipset processors (could be a Sandy Bridge or Ivy Bridge processor) could use a small increase in voltage.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wenqdu Quote  Post ReplyReply Direct Link To This Post Posted: 09 Jan 2016 at 3:28am
I don't know what i did, but it seemed to have been corrected after a couple more reboots. But now it won't recognize all of my ram sticks. I tested the ram sticks in pairs on all 4 slots; they were all recognized, but not when all 4 slots are filled. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2015 at 1:52am
Most likely then the crystal got kiltered.

Go to the below and select Repair / RMA
http://www.asrock.com/support/index.asp
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wenqdu Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2015 at 12:05am
Heya Xaltar, yeah I already did all of that :( It's still not syncing unfortunately :(
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2015 at 11:54pm
Once you install a new battery it is always good practice to clear CMOS completely. Turn off the system, disconnect the power from the PSU then depress the power button to be sure it isn't carrying any charge then clear CMOS and remove the battery. Leave it like this for about 10 - 20 mins then put the battery back in and set the clear jumper back to its original position. Power up the system and then sync your time again, try different servers if you have to.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wenqdu Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2015 at 11:49pm
Hey Asrock, I put in a new cmos battery and it's still not working. I think the board might be bad? Can I get a replacement? 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wenqdu Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2015 at 7:36am
Will do!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2015 at 2:56am
You're welcome.

Be sure that when you replace in back in it's holder that the writing is visible/facing you.
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