ASRock Technical Support Ignoring Me

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Asrock makes cheap motherboards, but support really sucks.  You can downgrade follwing the guide here:

Follow steps 1-6.

https://www.overclock.net/threads/ryzen-bios-mods-how-to-update-bios-correctly.1640394/

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
jmandawg Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Oct 2018 Status: Offline Points: 39	Post Options Post Reply Quote jmandawg Report Post Thanks(0) Quote Reply Topic: ASRock Technical Support Ignoring Me Posted: 14 Sep 2020 at 6:04am
	Asrock makes cheap motherboards, but support really sucks. You can downgrade follwing the guide here: Follow steps 1-6. https://www.overclock.net/threads/ryzen-bios-mods-how-to-update-bios-correctly.1640394/

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 14 Sep 2020 at 5:46am
	On the bios page it clearly states: "*** User will not able to flash previous BIOS once upgrading to this BIOS version." My suggestion: update the intel driver from https://downloadcenter.intel.com/product/72252/Intel-PROSet-Wireless-Software, and get the latest chipset driver from AMD https://www.amd.com/en/support/chipsets/amd-socket-am4/x470
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

IndieSever Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Sep 2020 Status: Offline Points: 6	Post Options Post Reply Quote IndieSever Report Post Thanks(0) Quote Reply Posted: 13 Sep 2020 at 10:22pm
	Hello, I'm having problems with my ASRock x470 Taichi mobo. Its Bluetooth feature does not working and its software has lots of bugs, so that I wanted to downgrade my motherboard's BIOS version P3.5 to P2.0 but ASRock Technical Support just ignoring me. When I bought this mobo they were really helpful but they became useless and rude. I've send them three tickets but they are not responding. I was thinking about that ASRock is a great motherboard manufacturer but I was wrong. Looks like it just have garbage Technical Support like their garbage softwares...