ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Bluetooth just died
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Bluetooth just died

 Post Reply Post Reply Page  12>
Author
Message Reverse Sort Order
LambdaImperator View Drop Down
Newbie
Newbie


Joined: 15 hours 29 minutes ago
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote LambdaImperator Quote  Post ReplyReply Direct Link To This Post Topic: Bluetooth just died
    Posted: 15 hours 26 minutes ago at 3:46am
Just wanted to check in that I recently had this problem on my X870 Riptide WiFi - the BT just stopped showing in the list of the devices on both Linux and Windows - nothing was helping including reloading bluetooth and wifi drivers on Linux in any order - and it just reappeared as soon as I updated BIOS to 3.26.
Back to Top
sakanaboy View Drop Down
Newbie
Newbie


Joined: 29 May 2025
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote sakanaboy Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2025 at 11:18pm
I discovered something interesting: Mediatek MT7922 on my X670E Steel Legend suddenly stopped being detected in Windows, but when I booted into Linux it was recognized immediately and worked flawlessly. Good grief...
Back to Top
M440 View Drop Down
Senior Member
Senior Member


Joined: 12 Jul 2023
Status: Online
Points: 4505
Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2025 at 2:06pm
That's why I use Linux - it has fewer problems. If you ever encounter an issue, you'll be fixing the problem directly rather than using a workaround.

For example, I wrote a systemd service to disable the Mediatek MT7922 driver in my laptop when the PC goes to sleep, which solved all the card's issues without needing to restart my PC.

edit:
not to mention i dont have to look for drivers downloads, because these are included in the kernel/firmware




> cat mt7921e-sleep.service

#/etc/systemd/system/mt7921e-sleep.service
[Unit]
Description=mt7921e sleep
Before=sleep.target
StopWhenUnneeded=yes

[Service]
Type=oneshot
RemainAfterExit=yes
ExecStart=/sbin/modprobe -r mt7921e
ExecStop=/sbin/modprobe mt7921e

[Install]
WantedBy=sleep.target



Edited by M440 - 24 Mar 2025 at 2:16pm
asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde
Back to Top
Sb125 View Drop Down
Newbie
Newbie


Joined: 22 Mar 2025
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote Sb125 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2025 at 6:10am
Originally posted by gersones gersones wrote:

For those who happen to face the same issue, I hope this helps you:

You'll find some attempts to fix this in Google/Youtube but none will work (maybe I just didn't find the right answer).

The steps I did that solved it:
1. In Windows Device Manager, uninstall the problematic USB device/driver;
2. Uninstall the BT drivers;
3. Restart and go into BIOS/Setup;
4. Find where you enable/disable onboard components and disable BT (I disabled the main wireless controller, so I disabled BT and WiFi);
5. Let the computer boots Windows normally then reboot again;
6. Go into BIOS/Setup and re-enable BT;
7. Boot into Windows and reinstall BT drivers;
8. If the it doesn't appear in Device Manager, reboot;
9. Check if the BT appears in Device Manager (but you'll know it came back when you see the BT icon in the taskbar).

The headaches are gone.

Regards



Can confirm this fixed the issue for me, thanks!
Back to Top
Sb125 View Drop Down
Newbie
Newbie


Joined: 22 Mar 2025
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote Sb125 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2025 at 5:16am
I'm having the exact same issue, my Bluetooth was working fine, suddenly it doesn't work, I have also recently done a Nvidea driver update.

Interestingly the Wi-Fi still works fine.

What I did originally;
- Install bluetooth driver direct from ASRock "MediaTek_Bluetooth(v1.1037.0.424)"

What I tried after it stopped working;
- Re-install with existing file I had
- Re-download in case somehow there was corruption during the download, unlikely but takes a few seconds to check
- Check Bluetooth is enabled in BIOS
- Full power reset (unplug power supply and hold power button to fully discharge for 30sec, then reboot.

I noticed many devices were listed as 'unknown' in the device manager. Bluetooth was hidden but visible if selecting "show hidden devices" - The drivers were there but saying that it was not plugged in.

My case has not been moved or opened during the time that it was working vs when it stopped, I doubt that anything came lose internally.


As for the specs;

Windows 11;
ASRock X870 Pro RS Wifi
Wifi module used R717

Other specs (Doesn't seem relevant but you never know)

5090
9800x3d
32gb 7200mt RAM
PCIE 5 M.2 2TB storage.

My BIOS is at at the base version from when I bought it, I've been reluctant to upgrade as I've seen there's been a few issues with ASrock drivers, some relating to DRAM OC and others relating to 9800x3D (Specifics not known here, but reports of damaged CPUs - Unlikely but was sitting on the side of caution).

However, there was a new BIOS update 1 month ago so I might try it.

Back to Top
M440 View Drop Down
Senior Member
Senior Member


Joined: 12 Jul 2023
Status: Online
Points: 4505
Post Options Post Options   Thanks (0) Thanks(0)   Quote M440 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2025 at 5:49pm
those issues are dependant on a wireless card used in your system and actually os used.. (windows sets flags for cards making them unusable until power down. )

list the specs :)
asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde
Back to Top
dan131313 View Drop Down
Newbie
Newbie


Joined: 13 Mar 2025
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote dan131313 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2025 at 4:32pm
Hello, I found this post, I'm having a similar issue.
After I updated my GPU drivers, BT has suddenly disappeared.
There is no bluetooth in the device manager list, nor among windows services.
It's like my hardware doesnt support it at all.
There is also a notification about the last usb device that has not worked properly.
I tried to followed the steps, uninstall any suspicious device, enable BT inside the bios, but its still not working at all. I'm using a B650i Lightning wifi with 7900x3d.
Any help would be welcome.
Back to Top
gamertothebone View Drop Down
Newbie
Newbie


Joined: 27 Nov 2024
Location: Southern CA
Status: Offline
Points: 50
Post Options Post Options   Thanks (0) Thanks(0)   Quote gamertothebone Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2024 at 9:51am
My motherboard is Z790 - C Intel. Apologies for posting here.
Back to Top
gamertothebone View Drop Down
Newbie
Newbie


Joined: 27 Nov 2024
Location: Southern CA
Status: Offline
Points: 50
Post Options Post Options   Thanks (0) Thanks(0)   Quote gamertothebone Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2024 at 12:07am
This did not work for me

I disabled the WAN in BIOS because I could not find any bluetooth.

Have seen other suggestions to reset CMOS.

Most problems I have had with a brand new motherboard in 20 years...

The tech support options from this brand are very limited.
Back to Top
Ninetailfox21 View Drop Down
Newbie
Newbie


Joined: 24 Sep 2024
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote Ninetailfox21 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2024 at 9:28am
I Too made an account just to Give thanks to the many headaches ive had trying to resolve this
Thankyou Username: "gersones" (2nd post from the very top)

I had to research how to get into bios. but the steps solved my situation in one attempt with Easee... with no I.T. Skills... and following the steps. it took me less than 15minutes.
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.141 seconds.