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Z790 Riptide Wifi - No Sound Devices
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AIan View Drop Down
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Joined: 30 Aug 2024
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Topic: Z790 Riptide Wifi - No Sound Devices
    Posted: 07 Sep 2024 at 2:46pm
Xaltar, I created a task a long time ago, but no one has answered me yet.
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Xaltar View Drop Down
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Points: 24053 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2024 at 10:31pm
If you want a response from ASRock you will need to open a support ticket:
https://tw.asrock.com/events/web.asp

Good luck.
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2024 at 9:55pm
up!
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2024 at 9:55am
buying a usb sound card is not a solution! why should i buy something else if i have sound built into my sound card? i want asrock to solve the problem!
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dreamland95 View Drop Down
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Points: 65 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dreamland95 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2024 at 7:29am
Yea, I just purchased a USB sound card and it's working great. I'm giving up on the onboard sound.
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2024 at 3:43pm
Hi, upgraded my bios to 10.01 on Z790 Riptide Wifi motherboard. Now there is no sound. Windows says there are no output devices found and the Device Manager doesn't show the Realtek hardware under sound devices. It was working fine before the bios update. I tried reinstalling the sound drivers and motherboard drivers from the asrochk website, but nothing helped..
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bemolx Quote  Post ReplyReply Direct Link To This Post Posted: 26 Aug 2024 at 4:45am
wow i can see now, im not the only one with this problem. updated mine to 10.01 as well recently and no audio... is there any solution other than RMA or buying additional hardware?
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Samiam30 View Drop Down
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Yeah don't want to go trough the hassle of doing a RMA so I ordered a USB audio interface. Will definitely go for another motherboard brand when doing my next PC build though.
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dreamland95 View Drop Down
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Points: 65 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dreamland95 Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2024 at 2:15am
Wait, RMA the board. It was a bios update that stopped the sound from working. I wouldn't want to rip apart my machine for something that caused by software. I just purchased a Creative Labs Sound Blaster Play! 3 External USB Sound Adapter and it's working just fine.
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Darkje View Drop Down
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Points: 1290 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Darkje Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2024 at 1:33am
I'm sorry to hear it didn't work.
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