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Z790 Riptide Wifi - No Sound Devices |
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 105 |
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Topic: Z790 Riptide Wifi - No Sound DevicesPosted: 15 Oct 2025 at 11:16pm |
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In the end, I returned the motherboard under warranty and bought a different model.
It?™s really disappointing how weak ASRock?™s support is. |
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Gilvonet
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Joined: 07 Jun 2025 Location: World Status: Offline Points: 255 |
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Posted: 10 Jun 2025 at 4:32am |
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Hello everyone, I am having the opposite issue in a z790 taichi lite where I cannot for the love of God and all the saints turn off or disable the subpar cheap realtek audio USB controller. I went ahead and installed a Creative SoundBlaster that does the job the way it is supposed to, so I believe there is an issue on Asrock UEFIs when it comes to the builtin sound card.
Also, why we need to work through the seller? If I had known about this issue... |
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kig
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Joined: 31 May 2025 Status: Offline Points: 15 |
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Posted: 31 May 2025 at 1:06am |
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I was foolish enough to update my BIOS a couple of days ago due to some hybernation issues. I ran into the same problem as everyone here. Tried to downgrade BIOS to all the versions available. No success. Finally installed the latest BIOS again. Sound devices are maybe gone forever. No information anywhere from ASRock. Maybe the last MB of this brand I am buying, with this kind of support.
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 105 |
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Posted: 17 Apr 2025 at 4:01pm |
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How long do you intend to keep ignoring this issue? There are numerous reports about it on Reddit. Here?™s one of them: https://www.reddit.com/r/ASRock/comments/1eh1rrq/recent_issues_with_sound_on_z790_riptide_wifi/
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johnnyXBoy64
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Joined: 20 Feb 2025 Location: lithuania Status: Offline Points: 110 |
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Posted: 20 Feb 2025 at 7:13pm |
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HI .
i have bought this mobo to.. and i am allready dissapointed that i have it. so still no solution ?? oh man....that sucks bigtime. i have still to buy ram and cooler for i can start building it up. that should be the beginning of next month. at this moment my older pc DDR3 still running everything i need it to do but its getting old now and cpu starts spiking when using ableton live now so thats way needed to build a new pc.. I already use a USB soundcard ASUS CENTURION r eal 71 headset, it has a sepperate soundcard to hook up 7.1 speaker setup and runs very well.(although my headset is not wroking anymore because of very stiff cable connecte throuh HDMI connection on the unit,but still can use it as an usb audio. so if it is still not working.. ai have the workarround with this asus. so hoop that bios update 12 is solving this. |
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there's only 1 thing that matters..LOVE and FORGIFNESS
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AIan
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Posted: 13 Feb 2025 at 9:57pm |
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Has anyone tried rolling back the bios version to an older one? How to do this?
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gravijax
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Joined: 25 Dec 2024 Status: Offline Points: 15 |
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Posted: 25 Dec 2024 at 2:59am |
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I have also just updated my bios to 11.01 and now have no sound. I tried to reinstall the Realtek driver but I still can't get any sound from the motherboard. Sound was working until I updated to this bios. Anyone managed to resolve this issue?
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Dan H
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Joined: 28 Oct 2024 Location: FL Status: Offline Points: 15 |
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Posted: 28 Oct 2024 at 4:24am |
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Just updated my bios to 11.01 and now have no sound, no audio devices, no realtek driver only shows nividia high def audio driver which I uninstall but it comes back on restart so I disabled it but downloading realtek driver and installing does not work it does not show up. Anyone have a fix, everything worked fine before bios update cant game with a dead headset.
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Dan H
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AIan
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Posted: 07 Sep 2024 at 2:46pm |
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Xaltar, I created a task a long time ago, but no one has answered me yet.
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 32143 |
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Posted: 06 Sep 2024 at 10:31pm |
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If you want a response from ASRock you will need to open a support ticket:
https://tw.asrock.com/events/web.asp Good luck. |
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