Samsung 960 EVO M.2 is not detected.

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   Dear younker,

Greetings, this is ASRock TSD.

Regarding your question, we config a system to perform the test, Samsung 960 EVO works fine on A320M.
Please refer attached picture.

A320M BIOS P3.00

SATA Mode: RAID Mode

SATA Mode: AHCI Mode

We also provide some suggestions for verifying:

1. Please refer to the user manual (page.27) from the link below to clear CMOS to try(Please shut down the AC power).
http://asrock.pc.cdn.bitgravity.com/Manual/A320M.pdf

2. Reboot the system then press[F11] to check the Boot Menu.

3. If possible, please install other M.2 HDD to verify.

4. Please install your 960 EVO to another system to check if it could work fine.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(1) Quote Reply Topic: Samsung 960 EVO M.2 is not detected. Posted: 24 Aug 2017 at 5:17pm
	Dear younker, Greetings, this is ASRock TSD. Regarding your question, we config a system to perform the test, Samsung 960 EVO works fine on A320M. Please refer attached picture. A320M BIOS P3.00 SATA Mode: RAID Mode SATA Mode: AHCI Mode We also provide some suggestions for verifying: 1. Please refer to the user manual (page.27) from the link below to clear CMOS to try(Please shut down the AC power). http://asrock.pc.cdn.bitgravity.com/Manual/A320M.pdf 2. Reboot the system then press[F11] to check the Boot Menu. 3. If possible, please install other M.2 HDD to verify. 4. Please install your 960 EVO to another system to check if it could work fine. Thanks! All the best, ASRock TSD

znd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Jul 2017 Status: Offline Points: 8	Post Options Post Reply Quote znd Report Post Thanks(0) Quote Reply Posted: 19 Aug 2017 at 3:22pm
	I had the same problem. Turned out I hadn't pressed the SSD all the way in to the connector. It should make a click when it's all the way in.

younker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Aug 2017 Status: Offline Points: 3	Post Options Post Reply Quote younker Report Post Thanks(0) Quote Reply Posted: 18 Aug 2017 at 2:37pm
	"Samsung 960 EVO M.2" is not detected by A320M UEFI. UEFI Main -> Advanced -> Storage Configuration -> M2_1: Not Detected