ab350m-hdv LAN Connection problem

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   Dear cilun0812,

Greetings, this is ASRock TSD.

About your question, we provide some suggestions for verifying:

1. Please refer to the user manual (page.26) from the link below to clear CMOS to try(Please shut down the AC power).
     Link: http://asrock.pc.cdn.bitgravity.com/Manual/AB350M-HDV.pdf

2. Please make sure LAN driver is installed in your system.
     Link: http://www.asrock.com/MB/AMD/AB350M-HDV/index.asp#osW1064 

3. Please disable the Network adapter in device manager, and enable it again.

4. Please re-connect the Ethernet cable to verify.

5. If possible, please boot into another HDD with clean OS for verifying.

6. If possible, please change another Ethernet cable to try.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: ab350m-hdv LAN Connection problem Posted: 08 Sep 2017 at 3:32pm
	Dear cilun0812, Greetings, this is ASRock TSD. About your question, we provide some suggestions for verifying: 1. Please refer to the user manual (page.26) from the link below to clear CMOS to try(Please shut down the AC power). Link: http://asrock.pc.cdn.bitgravity.com/Manual/AB350M-HDV.pdf 2. Please make sure LAN driver is installed in your system. Link: http://www.asrock.com/MB/AMD/AB350M-HDV/index.asp#osW1064 3. Please disable the Network adapter in device manager, and enable it again. 4. Please re-connect the Ethernet cable to verify. 5. If possible, please boot into another HDD with clean OS for verifying. 6. If possible, please change another Ethernet cable to try. Thanks! All the best, ASRock TSD

cilun0812 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Aug 2017 Status: Offline Points: 3	Post Options Post Reply Quote cilun0812 Report Post Thanks(0) Quote Reply Posted: 08 Sep 2017 at 2:06pm
	Hi, i recently bought a motherboard (ab350m-hdv) and everything works fine except the ethernet connect. I tried to plug in my ethernet cable and i dont see any light and i cant connect to internet in Win10 I was wondering if my motherboard is having problem or do i need to download the newest bios. I hope to get a solution as soon as possible. Thank you all guys.