External USB no Detection

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   Dear -BaarLun-,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter to the BIOS setup then press [F9] to load BIOS default setting.

2. Please plug the USB device to other USB ports to verify.

3. If possible, please use another USB device to verify.

4. If possible, please use this USB to another motherboard to make sure if this USB can work normally.

5. If possible, please re-install a clean supported Windows10 OS for verifying.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: External USB no Detection Posted: 22 Jun 2018 at 5:18pm
	Dear -BaarLun-, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please enter to the BIOS setup then press [F9] to load BIOS default setting. 2. Please plug the USB device to other USB ports to verify. 3. If possible, please use another USB device to verify. 4. If possible, please use this USB to another motherboard to make sure if this USB can work normally. 5. If possible, please re-install a clean supported Windows10 OS for verifying. Thanks! All the best, ASRock TSD

-BaarLun- Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 12	Post Options Post Reply Quote -BaarLun- Report Post Thanks(0) Quote Reply Posted: 22 Jun 2018 at 5:04pm
	Hello, I can't detect on my new AB350 pro4 an external usb 2.0 device. Is there a way to do this?