ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - The hardest stutter to troubleshoot
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

The hardest stutter to troubleshoot

 Post Reply Post Reply Page  123 5>
Author
Message Reverse Sort Order
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Topic: The hardest stutter to troubleshoot
    Posted: 01 Nov 2018 at 5:46am
Update: 580 didn't solve the issue, and had terrible coil whine.

Tried using Gen 2.0 PCI slot and didn't solve it either (for both cards).
Back to Top
xhue View Drop Down
Groupie
Groupie


Joined: 17 Aug 2018
Status: Offline
Points: 634
Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2018 at 3:31am
Originally posted by mpw90 mpw90 wrote:

Originally posted by xhue xhue wrote:

My say is dump that GPU. Get a 580 and call it a day. 580 are dirt cheap now with all the crypto hype dead.

My 1700X is driving my 580 Nitro+ just fine. More so, my Ryzen is also from the 'bad' Malaysian batch, but I have 0 issues with it, even under Linux (I crunch & compile stuff).

Plus, as one of the chaps above said, some nvidias are having bad times running on Ryzens.

Weird that you didn't get the compiler error. I had a Malaysian post-week 25 chip and it didn't compile. This one is from China, so I just assume that it works.


Well, I did get these errors initially, but as soon as I started RMA process, the mofos @ AMD dropped a fix in the new AGESA and the issues stopped. I had no ground for RMA afterwards. I just needed a few more days before this new AGESA... Angry

On your issue, I strongly advise you to try with another GPU, an AMD one preferably.
Back to Top
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2018 at 7:40am
Originally posted by xhue xhue wrote:

My say is dump that GPU. Get a 580 and call it a day. 580 are dirt cheap now with all the crypto hype dead.

My 1700X is driving my 580 Nitro+ just fine. More so, my Ryzen is also from the 'bad' Malaysian batch, but I have 0 issues with it, even under Linux (I crunch & compile stuff).

Plus, as one of the chaps above said, some nvidias are having bad times running on Ryzens.

Weird that you didn't get the compiler error. I had a Malaysian post-week 25 chip and it didn't compile. This one is from China, so I just assume that it works.

I have considered it. I need to get another similar quality card to fully test.


Edited by mpw90 - 26 Sep 2018 at 4:11pm
Back to Top
xhue View Drop Down
Groupie
Groupie


Joined: 17 Aug 2018
Status: Offline
Points: 634
Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2018 at 6:09am
My say is dump that GPU. Get a 580 and call it a day. 580 are dirt cheap now with all the crypto hype dead.

My 1700X is driving my 580 Nitro+ just fine. More so, my Ryzen is also from the 'bad' Malaysian batch, but I have 0 issues with it, even under Linux (I crunch & compile stuff).

Plus, as one of the chaps above said, some nvidias are having bad times running on Ryzens.
Back to Top
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2018 at 3:36am
One thing I have noticed: when I limit my FPS to 60, there is no stutter in the two tests I performed.

Edited by mpw90 - 26 Sep 2018 at 3:37am
Back to Top
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 6:17pm
Originally posted by ssateneth ssateneth wrote:

I have no idea if this is the same stuttering you get.

Specs in sig. ASUS MG279Q 1440p 144hz freesync IPS monitor. I have 3 of them.

Back on win10 1709, when starting up the system, I would get 3 distinct "stutters" that each lasted about a second each when loading into the desktop (the mouse cursor would freeze, then play catchup 3 times). It also stuttered once when opening certain apps, such as a picture viewer for a jpg file, or opening a video with media player classic.

I found that less attached monitors caused less on bootup stutters. Windows 7 did not eliminate the stutters but they were a little shorter in length. Windows 10 1803 moved the stutters to between OS load screen and desktop login screen (usually hanging on a black screen or spinning pinwheel from OS load for a little time).

I tried a different NVIDIA video card (I think it was a 1060 6GB instead of the 1080 ti I have installed) and the stutters were the same.

The other paths I have yet to confirm is A: Try an AMD video card and B: Try different monitors. I can't do A as I sold my last AMD card but I may be able to squire another one soon. B is possible to try, but it's a pain to set up physically. Let me know if you have any feedback on my similar (?) situation.

Good morning. I'm not sure if all of this is related to the problem I am encountering, I can confirm that I experience a similar phenomenon as you. 

I've already tried B. The stutter happens in games, but I don't know if the login issue is resolved in this setup. Here's what I have noticed, though. Try booting your machine, with monitors on, and do not login for something like 3-4 minutes.

Then when you go to login, I think you'll notice there is no hang or stutter. Which makes me think that it's NT Authority/System user logons that are causing the boot problem. Hope that helps.


Back to Top
ssateneth View Drop Down
Newbie
Newbie


Joined: 19 Oct 2017
Status: Offline
Points: 129
Post Options Post Options   Thanks (0) Thanks(0)   Quote ssateneth Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 2:25pm
I have no idea if this is the same stuttering you get.

Specs in sig. ASUS MG279Q 1440p 144hz freesync IPS monitor. I have 3 of them.

Back on win10 1709, when starting up the system, I would get 3 distinct "stutters" that each lasted about a second each when loading into the desktop (the mouse cursor would freeze, then play catchup 3 times). It also stuttered once when opening certain apps, such as a picture viewer for a jpg file, or opening a video with media player classic.

I found that less attached monitors caused less on bootup stutters. Windows 7 did not eliminate the stutters but they were a little shorter in length. Windows 10 1803 moved the stutters to between OS load screen and desktop login screen (usually hanging on a black screen or spinning pinwheel from OS load for a little time).

I tried a different NVIDIA video card (I think it was a 1060 6GB instead of the 1080 ti I have installed) and the stutters were the same.

The other paths I have yet to confirm is A: Try an AMD video card and B: Try different monitors. I can't do A as I sold my last AMD card but I may be able to squire another one soon. B is possible to try, but it's a pain to set up physically. Let me know if you have any feedback on my similar (?) situation.
MB: X399 Taichi, UEFI L3.32
VGA: EVGA 1080 Ti FTW3
PSU: Seasonic PRIME 1300 W PLATINUM
CPU: AMD Ryzen Threadripper 2950X
MEM: 4x16GB, 3600MHz G.Skill Trident Z F4-3600C17Q-64GTZKW
Back to Top
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 7:55am
Originally posted by LurkerLito LurkerLito wrote:

A weird stuttering in games? I had a similar issue and after a lot of searching I solved it by disabling the HPET (High Precision Event Timer). There are 2 ways to go about this:
  • Disable it in the bios (on the x399 Fatality I think it was under ACPI)
  • Disable it in windows with BCDEdit. Open a Admin command prompt and type:
            bcdedit /deletevalue useplatformclock
    then reboot the computer.

This is a supposedly known issue when using a AMD motherboard with an Nvidia graphics card.



Sadly, I had already tried this. But appreciate the reply.
Back to Top
LurkerLito View Drop Down
Newbie
Newbie


Joined: 23 Sep 2017
Status: Offline
Points: 46
Post Options Post Options   Thanks (0) Thanks(0)   Quote LurkerLito Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 7:28am
A weird stuttering in games? I had a similar issue and after a lot of searching I solved it by disabling the HPET (High Precision Event Timer). There are 2 ways to go about this:
  • Disable it in the bios (on the x399 Fatality I think it was under ACPI)
  • Disable it in windows with BCDEdit. Open a Admin command prompt and type:
            bcdedit /deletevalue useplatformclock
    then reboot the computer.

This is a supposedly known issue when using a AMD motherboard with an Nvidia graphics card.


AMD 1950x; ASRock X399 Fatal1ty V2.00; 64GB(4x16GB) G.Skill Trident Z DDR4 3200 CL14 (running 3066); EVGA 1080Ti SC2 Hybrid; Enermax TR4 360 AIO
Back to Top
mpw90 View Drop Down
Newbie
Newbie


Joined: 24 Aug 2018
Status: Offline
Points: 60
Post Options Post Options   Thanks (0) Thanks(0)   Quote mpw90 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 6:51am
Originally posted by xhue xhue wrote:

Odd. I really don't like that GPU. Can others  with nvidia check their numbers?

The current GPU is EVGA Superclocked Nvidia GeForce 1060 GTX 6GB. I will explain...


Originally posted by xhue xhue wrote:

To me it boils down to HW and/or FW, since you're having the stutter under both Win & Lin.

Precisely.


Originally posted by xhue xhue wrote:

Also, could you hook up 2 monitors. Let latencymon run on one of them and try playing on the second. Check what spikes when the stuttering appears.

This is what I was doing already. The spikes just appear as I'm playing. No firing, etc. Just running around.

Originally posted by xhue xhue wrote:

Can you please write down the detailed chronolgy of HW swaps you made? Something is fishy here. If I read it all correctly you didn't swap the GPU at all?

I can. Let's go... (I've done this many times, but I think I need to clarify again for pure detail).


In January 2018, I purchased every single part and assembled this myself. 

The parts list included (swaps included in list):

CPU: AMD - Ryzen 5 1600 3.2GHz 6-Core Processor (Replaced one time with vendor as per request of ASRock, and then once more last week with AMD - total of 2 CPU replacements, same chip)

Motherboard: ASRock - AB350M Pro4 Micro ATX AM4 Motherboard (Replaced 1 time with eBuyer due to hard freezing, and 3 times with ASRock due to hard freezing) -> I purchased a Gigabyte AB350M-DS3H, too. I tried on this motherboard, yet the problems still existed. The current ASRock board seems stable. No freezing. BIOS is 4.90. Yet to try the 5.0.

Memory: Corsair - Vengeance LPX 8GB DDR4-2400 Memory (2 x 8GB) (16GB) -> Changed to G Skill 3200mhz CL14 DDR4, running at 3200mhz.

Storage: Crucial - MX300 275GB 2.5" Solid State Drive  -> Changed to MX500 500GB SSD.

Storage: Seagate - BarraCuda 1TB 3.5" 7200RPM Internal Hard Drive -> Only used for external storage and diagnosing. Installed with and without. Tried Windows on it, too. Tried Linux. Tried it unplugged.

Video Card: EVGA - GeForce GTX 1060 6GB 6GB SC GAMING Video Card -> Used to be a 3GB but had thermal problems. Now 6GB, thanks to the lovely EVGA chaps.

Case: Thermaltake - Core V21 MicroATX Mini Tower Case - Never changed.

Power Supply: Corsair - TXM Gold 550W 80+ Gold Certified Semi-Modular ATX Power Supply - Never changed. PSU meter shows it's in good working order. Never any power failure. 

Wireless Network Adapter: Gigabyte - GC-WB867D-I PCI-Express x1 802.11a/b/g/n/ac Wi-Fi Adapter - Currently removed. Been removed for months.

Monitors: Acer - XF240H 24.0" 1920x1080 144Hz Monitor  x 2 - Used to be BenQ old 75hz LED. Also tried TV with HDMI. Changed all cables many times.

I also use a USB soundcard, which I have tried to test with and without, sadly without any notable changes. Focusrite Scarlett 6i6. 

My mouse is a Microsoft Intellimouse 1.1.

Each time I have changed a component, I have attempted to be methodical about how I go about testing. I have disabled a lot of Microsoft services since my latest install. I am still sadly experiencing the stutter. Though, I feel I am in a better position to diagnose the issue as so much software has been removed from the equation.


OH! It might be worth mentioning that I have tried with and without GPU monitoring software installed. I have also removed BIOS overclocks to my CPU and run at stock. I have also tried to disable SMT (Simultaneous Multithreading). My temperatures are good (30-50 at load), and never seem to exceed 78C when stress testing with Prime95 under the heat stress.

I have tried various chipset updates, network, audio, and ATA/ATAPI drivers. I have obviously disabled a looot of stuff.

But, obviously, if it exists under Linux, it would point to hardware.

I hope this helps. Any further questions, please ask.
Back to Top
 Post Reply Post Reply Page  123 5>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.234 seconds.