ASrock x670e pro rs usb issues

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   Hello everyone,

I recently bought an ASrock x670e pro rs mainboard and after setting up my new rig I experience some trouble with my USB devices.
Every few hours all my USB devices will drop connection and then reconnet.
This can happen twice an hour or just once every few hours.

Can this be fixes somehow or is this an hardware issue and the mainboard needs to be replaced?

My Rig:
CPU: AMD Ryzen 7 7800x3D
GPU: 16GB ASRock Radeon RX 6800 Challenger
RAM: G.Skill DIMM 64 GB DDR5-6000 Kit 30-40-40-96
NVMe 1: SAMSUNG 980 PRO 1 TB PCIE 4.0
NVMe 2: SAMSUNG 980 PRO Heatsink 2 TB PCIE 4.0
CPU-Fan: be quiet! Dark Rock Pro 4
Power supply: Be Quiet 750W
Case: Fractal Design Define 7 Compact Solid
Windows 11

Further information:
I've had these issues with the bios versio on delivery 1.03 and after updating the bios to 1.21.
I've tried to deactivate all settings that can put USB devices to sleep or turning them off to save power but this still happens, regardless if I connect all devices to the Mainboard itself or to the frontpanel of the case.

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Protuberanz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 May 2023 Status: Offline Points: 20	Post Options Post Reply Quote Protuberanz Report Post Thanks(0) Quote Reply Topic: ASrock x670e pro rs usb issues Posted: 02 May 2023 at 4:10pm
	Hello everyone, I recently bought an ASrock x670e pro rs mainboard and after setting up my new rig I experience some trouble with my USB devices. Every few hours all my USB devices will drop connection and then reconnet. This can happen twice an hour or just once every few hours. Can this be fixes somehow or is this an hardware issue and the mainboard needs to be replaced? My Rig: CPU: AMD Ryzen 7 7800x3D GPU: 16GB ASRock Radeon RX 6800 Challenger RAM: G.Skill DIMM 64 GB DDR5-6000 Kit 30-40-40-96 NVMe 1: SAMSUNG 980 PRO 1 TB PCIE 4.0 NVMe 2: SAMSUNG 980 PRO Heatsink 2 TB PCIE 4.0 CPU-Fan: be quiet! Dark Rock Pro 4 Power supply: Be Quiet 750W Case: Fractal Design Define 7 Compact Solid Windows 11 Further information: I've had these issues with the bios versio on delivery 1.03 and after updating the bios to 1.21. I've tried to deactivate all settings that can put USB devices to sleep or turning them off to save power but this still happens, regardless if I connect all devices to the Mainboard itself or to the frontpanel of the case.

Skybuck Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 18 Apr 2023 Status: Offline Points: 1215	Post Options Post Reply Quote Skybuck Report Post Thanks(0) Quote Reply Posted: 07 May 2023 at 10:43pm
	(Sounds like a cpu connection issues to me) I've seen postings recommending to reseat the cpu... this can sometimes solve these kinds of strange problems...