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X570 Phantom Gaming 4

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savvinovv View Drop Down
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    Posted: 15 Dec 2023 at 7:33pm
X570 Motherboard
Phantom Gaming 4. The BIOS with the r5 5500 processor(100-000000457) does not start. BIOS p4.30. And it works with the r3 2200g processor, what's the problem?https://forum.asrock.com/smileys/smiley19.gif
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savvinovv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2023 at 7:36pm
?
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2023 at 11:55pm
It could simply be a RAM training issue. Install a single stick of RAM in slot A2,
clear CMOS then power on the system and leave it on for ~10mins. Sometimes the first
POST can take quite a while when swapping out CPUs, particularly to newer architecture.

Also, just to be sure, you are using a dedicated GPU with the system yes? The
2200g has an iGPU, the 5500 does not.
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savvinovv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:16am
Good day, good day. Nothing helps, (I stood for an hour). I took out the CMOS battery, changed the RAM. The video card is discrete. Everything works on the other B550 board. I wanted to change it to a faster one, but it doesn't work:(maybe the problem is in the bios version P4.30, Although it is written on the official website.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:17am
There is no certainty that even if I buy a new processor, it will work.
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savvinovv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:46am
maybe it's just stupid to change the BIOS versions one by one? Although you will have to change the processor every time
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 6:32am
Starting from version p4.30, bioses up to p5.50 all support ryzen 5 500? or only p4.30?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 1:02pm
i believe this mainboard has dual bios in one chip, meaning you dint upgrade your bios version for ryzen 5000
ryzen 3000 needs to be installed in order to upgrade your bios to support 5000 cpu

read through this for workaround
https://forum.asrock.com/forum_posts.asp?TID=19737&title=x570-phantom-gamingitx-tb3-5xxxg-support


Edited by kerberos_20 - 16 Dec 2023 at 1:04pm
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savvinovv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 3:16pm
follow this link https://pg.asrock.com/MB/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS there is only about Matisse, Renoir or Vermeer CPU, and my processor is Cezanne ryzen 5 5500
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Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 6:58pm
As I understand it, the 5000 series cezanne processors do not start in the motherboard. Here https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.ru.asp#BIOS not a word about cezanne. Where else can I find out about this? in the Official website
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