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X299 Taichi WiFi Problem
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sebastianvalmont View Drop Down
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    Posted: 15 Sep 2017 at 3:37am
Hi everyone,
I just built a new game rig with X299 Taichi. Everything was fine with my new X299 Taichi Mobo, untill I set two antennas up and realized I have a problem with Intel 802.11ac wireless controller. My Windows 8 pro doesn't recognize the Intel wireless controller which I don't know the specific model. In the device manager, there are two unrecognized devices under "other devices" folder, and the names of these two devices are "net controller" and "unknown". I installed all the drivers provided with the mobo's driver CD and Windows 8 pro do recogize a BlueTooth device, and this BT device's driver is a general one from Microsoft not Intel. I tried to connect my iPhone with BT. Windows can see my iPhone but my iPhone can't see my computer. So BT connection failed. I uninstalled the two unrecognized devices, and do a re-scan, and they are still unrecognized. Next, I update my UEFI to the latest version 1.60, and they are still unrecognized. I almost run out of ideas what should I do to let Windows recognize the Intel wireless controller. Does anybody know the specific WiFi controller model used in this mobo or have any suggestions? Thanks a lot!
My build:
CPU: i7-7800X
MOBO: X299 Taichi
MEMORY: Corsair Vengeance LPX 4x8GB
GRAPHIC CARD: MSI 1080 Ti Duke
SDD: 2x Sumsung 960 EVO 500GB RAID 0
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Sep 2017 at 3:51am
I'm betting it's an Intel AC 3168 WiFi Module, same as in my X370 Killer SLI/ac.

Try these drivers from Intel:
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168


Note: The drivers on the Support CD are IMO included for those that don't have internet access. You really should update your drivers from this MB's download page(s):
http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support

The CD drivers are now outdated.


HTH
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sebastianvalmont View Drop Down
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Originally posted by wardog wardog wrote:

I'm betting it's an Intel AC 3168 WiFi Module, same as in my X370 Killer SLI/ac.

Try these drivers from Intel:
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168


Note: The drivers on the Support CD are IMO included for those that don't have internet access. You really should update your drivers from this MB's download page(s):
http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support

The CD drivers are now outdated.


HTH

Thanks! I'll give 3168 a try, and let you know if it works.
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sebastianvalmont View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote sebastianvalmont Quote  Post ReplyReply Direct Link To This Post Posted: 15 Sep 2017 at 12:27pm
Originally posted by sebastianvalmont sebastianvalmont wrote:

Originally posted by wardog wardog wrote:

I'm betting it's an Intel AC 3168 WiFi Module, same as in my X370 Killer SLI/ac.

Try these drivers from Intel:
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168


Note: The drivers on the Support CD are IMO included for those that don't have internet access. You really should update your drivers from this MB's download page(s):
http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support

The CD drivers are now outdated.


HTH

Thanks! I'll give 3168 a try, and let you know if it works.

It's working! It turned out that my OS is not support by the driver! Now I upgrated to Win8.1, and both BT and WiFi drivers are working fine! Thank you so much!Tongue
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wardog View Drop Down
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Joined: 15 Jul 2015
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 16 Sep 2017 at 12:34pm
Originally posted by sebastianvalmont sebastianvalmont wrote:

Originally posted by sebastianvalmont sebastianvalmont wrote:

Originally posted by wardog wardog wrote:

I'm betting it's an Intel AC 3168 WiFi Module, same as in my X370 Killer SLI/ac.

Try these drivers from Intel:
https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168


Note: The drivers on the Support CD are IMO included for those that don't have internet access. You really should update your drivers from this MB's download page(s):
http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support

The CD drivers are now outdated.


HTH

Thanks! I'll give 3168 a try, and let you know if it works.

It's working! It turned out that my OS is not support by the driver! Now I upgrated to Win8.1, and both BT and WiFi drivers are working fine! Thank you so much!Tongue


Great to hear. You're welcome.


Yea, I just looked. 8 isn't yet 8.1 is.
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