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ASRock Z370 Extreme4 problem shutting down |
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benny 
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 Topic: ASRock Z370 Extreme4 problem shutting downPosted: 28 Aug 2018 at 2:51pm |
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deralx9000
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Posted: 28 Aug 2018 at 2:41pm |
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benny
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Posted: 02 May 2018 at 3:56am |
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Another (sad) update: even disabling fast start up didn't solve the issue: pc still continue to not shut down occasionally . I don't have any clues about this... :(
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benny
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Posted: 28 Apr 2018 at 9:14pm |
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Update: I enabled Deep Sleep in UEFI, but after a couple of days I experienced again the problem. Now I disabled Fast Startup in Windows, we'll see if something changes.
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benny
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Posted: 28 Apr 2018 at 5:18am |
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Xaltar
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Posted: 28 Apr 2018 at 1:21am |
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benny
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Posted: 28 Apr 2018 at 1:19am |
If you actually mean than ONLY mobo leds, mouse and keyboard stay on (generally speaking, USB powered device), this is not my case, because in my PC even fans and CPU pump stay on.
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razvan974
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Posted: 26 Apr 2018 at 9:39pm |
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Because UEFI stock do not have Deep Sleep state activated and everyone which use the motherboard without changig this will encounter this situation. ( LEDS and keyboard and mouse LEDS remains powered).
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benny
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Posted: 26 Apr 2018 at 9:16pm |
Thanks, I will give it a try but, just to be clear, it doesn't happen all the times and not only the leds but fans and CPU pump stay on too. From this state, reset button doesn't work, and the only thing is to long press power button. In addition, considering that I started to experience this issue from the beginning of this build, with stock UEFI config and no overclock or other customization, I don't understand why I should manually change some advanced settings just to make a basic behaviour (like shutting down the PC) properly work.
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razvan974
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Posted: 26 Apr 2018 at 7:53pm |
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There is no problem with motherboard or any other components if ( only) the LEDS stay on...
You must properly configure power state in UEFI... To do that , you must enter in Advanced Mode - Advanced Cipset Configuration - Deep Sleep - set it to Enabled in S4-S5. After that, when you shut down from windows, the computer will shut down completelly ( including leds)... |
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deralx9000 wrote:
. Computer is shutting down properly from weeks, but I didn't do anything. Maybe a windows update?