Z390 Extreme4 Freezing

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   This sounds like you might have the famous XMP bug. You'll have to monually edit the settings for your RAM in BIOS.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Vingolf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2018 Status: Offline Points: 9	Post Options Post Reply Quote Vingolf Report Post Thanks(0) Quote Reply Topic: Z390 Extreme4 Freezing Posted: 18 Nov 2018 at 7:58pm
	This sounds like you might have the famous XMP bug. You'll have to monually edit the settings for your RAM in BIOS.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 27913	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 17 Nov 2018 at 2:35am
	Hi there, if you want a direct response from ASRock you need to send a support ticket: https://event.asrock.com/tsd.asp This is a community forum and while yes, ASRock does check in here fairly regularly you have a much better chance of getting a response from them with the ticket. ASRock representatives are all part of the "ASRock Official" group. There seem to be a lot of audio related issues with the latest crop of intel boards, the 300 series in particular. The issue is not restricted to ASRock boards either, I suspect it has to do with the 3rd party audio provider (Realtek). Good luck.


darylzero Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Nov 2018 Status: Offline Points: 18	Post Options Post Reply Quote darylzero Report Post Thanks(0) Quote Reply Posted: 17 Nov 2018 at 2:17am
	Anybody there at ASRock?

darylzero Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Nov 2018 Status: Offline Points: 18	Post Options Post Reply Quote darylzero Report Post Thanks(0) Quote Reply Posted: 15 Nov 2018 at 10:40pm
	Latest Windows 10 updates. RX580 16GB GSkill 1TB Samsung 970 RMx850 Power supply Noctura CPU cooler i7-8700k I see in the event viewer that the audio driver crashes right before the computer completely freezes and have to do a hard reboot. Have uninstalled and reinstalled the driver same result. Have had a lot of freezing issues with a Z370 board as well, don't know what the issue is there. What's going on with ASRock quality control???