The sound disappears from my B450M-HDV

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   After few months ago, my onboard audio sound stopped working. I connected different audio devices, but the result still the same. No sound anymore when playing games or youtube!! (WIN10)
Now, I have to use an external sound card that solved the problem.
What?�s going on of my internal audio?? Is there any solution?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
-BaarLun- Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 12	Post Options Post Reply Quote -BaarLun- Report Post Thanks(0) Quote Reply Topic: The sound disappears from my B450M-HDV Posted: 30 Oct 2019 at 2:58pm
	After few months ago, my onboard audio sound stopped working. I connected different audio devices, but the result still the same. No sound anymore when playing games or youtube!! (WIN10) Now, I have to use an external sound card that solved the problem. What?�s going on of my internal audio?? Is there any solution?

Ray62 Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 01 Jul 2018 Location: Germany, Berlin Status: Offline Points: 706	Post Options Post Reply Quote Ray62 Report Post Thanks(0) Quote Reply Posted: 30 Oct 2019 at 4:29pm
	Maybe you have the audio problem caused by a windows update KB4515384 https://www.windowslatest.com/2019/09/12/windows-10-kb4515384-audio-issues/
	Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE \| AMD Ryzen 9 3900X \| Scythe Mugen5 \| 2x16GB F4-3200C14D-32GTZ@3466 \| ASUS GeForce GTX 1080 Ti FE

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 30 Oct 2019 at 7:20pm
	Dear -BaarLun-, Greetings, this is ASRock TSD. Referring to your question about onboard audio ports, kindly verify the suggestions below: 1. Kindly verify both front and rear audio port. 2. Kindly install the Realtek driver from the link below: http://asrock.pc.cdn.bitgravity.com/Drivers/All/Audio/Realtek_Audio(v8403_FF00).zip 3. Kindly refer to page.25 to clear CMOS: http://asrock.pc.cdn.bitgravity.com/Manual/B450M-HDV.pdf 4. Kindly clean install the operating system. Thanks! All the best, ASRock TSD