BT suddenly stop working

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Dear Makona,

Greetings, this is ASRock TSD.

Regarding your question, we provide some suggestions for you:

1. Please download the Bluetooth driver from below link:
http://www.asrock.com/MB/AMD/X370%20Taichi/index.asp#Download 
2. Please verify with different Bluetooth devices and make sure if it is device related.
3. Please clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Taichi.pdf
4. Please remove the Wi-Fi dongle from the motherboard and check if Wi-Fi card connector is connected properly. 

Thanks!

All the best,
ASRock TSD

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: BT suddenly stop working Posted: 14 Feb 2020 at 12:02pm
	Dear Makona, Greetings, this is ASRock TSD. Regarding your question, we provide some suggestions for you: 1. Please download the Bluetooth driver from below link: http://www.asrock.com/MB/AMD/X370%20Taichi/index.asp#Download 2. Please verify with different Bluetooth devices and make sure if it is device related. 3. Please clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Taichi.pdf 4. Please remove the Wi-Fi dongle from the motherboard and check if Wi-Fi card connector is connected properly. Thanks! All the best, ASRock TSD

Makona Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 16	Post Options Post Reply Quote Makona Report Post Thanks(0) Quote Reply Posted: 14 Feb 2020 at 11:17am
	Dears, I am facing a issue after using this board X370 Taichi half year later. The Bluetooth is not working anymore. I check device manager and it say that ?�Currently, this hardware device is not connected to the computer(code 45)?? I have reinstall win10 and drivers but no help. Is there anyway can let BT work again. It would be appreciate.