ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Memory is not detected
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Memory is not detected

 Post Reply Post Reply
Author
Message
mbahjingan View Drop Down
Newbie
Newbie
Avatar

Joined: 29 May 2020
Location: indonesia
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote mbahjingan Quote  Post ReplyReply Direct Link To This Post Topic: Memory is not detected
    Posted: 29 May 2020 at 10:44am
here detail for my PC :

Mainboard = asrock A320M HDV AMD AM4 DDR4

Prossesor = AMD Ryzen 5 1400

Memory = Teamgroup elite plus memory DDR4 8GB 2666Mhz & Teamgroup elite plus memory DDR4 4GB 2666Mhz

Problem =

My RAM is not usable (8GB one)

Condition now =

1. detected in BIOS 4gb and 8gb, but in BIOS said only single channel
2. detected dual channel in cpu-z 4gb and 8gb
3. not detected in windows, firstly detected 12GB, but only 4GB is usable, after i trying to fix, now its only dtected 4gb (3,xxGB usable)

what i've did =
1. update bios
2. fix msconfig on boot> advanced option
3. trying change position

Fact =
1. 4GB is okay in 2 socket and it can boot the windows
2. 8GB is not okay in 2 socket and it cant boot the windows

can someone give me solution?
thanks before
sorry for my bad english
Back to Top
mbahjingan View Drop Down
Newbie
Newbie
Avatar

Joined: 29 May 2020
Location: indonesia
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote mbahjingan Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 10:45am
for more info my PC's OS is WIndows 10 Pro
sorry for my bad english
Back to Top
ThreeDee View Drop Down
Senior Member
Senior Member
Avatar

Joined: 24 Jul 2019
Location: Billings,MT
Status: Offline
Points: 2396
Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 11:49am
You should buy a matching pair and your "problem" will be solved
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
Back to Top
mbahjingan View Drop Down
Newbie
Newbie
Avatar

Joined: 29 May 2020
Location: indonesia
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote mbahjingan Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 12:15pm
Originally posted by ThreeDee ThreeDee wrote:

You should buy a matching pair and your "problem" will be solved



how about the fact that i use 8gb RAM only it was not booting up?
sorry for my bad english
Back to Top
ThreeDee View Drop Down
Senior Member
Senior Member
Avatar

Joined: 24 Jul 2019
Location: Billings,MT
Status: Offline
Points: 2396
Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 3:02pm
buy a matching kit that is on the QVL? 1st Gen Ryzen onboard memory controller can be real finicky with RAM.
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.172 seconds.