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X99 WS - Thunderbolt card

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olihar View Drop Down
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    Posted: 07 Jan 2016 at 10:17am
I ran into the issue with the Tunderbolt 2 add-in card that is has to be connected into PCI slot number 5, it would have been much much better space usage to have it in slot number 6, Is there absolutely no way for it to work in slot number 6.

Edited by olihar - 07 Jan 2016 at 10:18am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jan 2016 at 8:03pm
Dear customers,
Thank you for the query.


Please be noted that the ASRock Thunderbolt 2 AIC have to be installed at assigned  PCIE slot.
On X99 WS, it have to installed on PCIE5 slot.
You can refer the manual of the Thunderbolt 2 AIC for further information.
http://asrock.pc.cdn.bitgravity.com/Manual/Thunderbolt%202%20AIC.pdf 


Sorry for the inconvenience and thank you for your patience.
If any, please feel free to contact us!


Kindest Regards,
ASRock TSD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote olihar Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jan 2016 at 8:56pm
I have used my computer since the WS motherboard was brand new, and I got a Thunderbolt card with it in the beginning.

I am just asking why it would be slot 5 not 6, If slot 6 would have been used possibilities for extension would have been far greater. Because slot 5 is in the way of adding more graphics cards.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2016 at 8:37pm
Dear customer,
Thank you for the feedback.

Please be noted that we have some hardware design that make the PCIE5 slot can be matched with the Tunderbolt card.
We hope you can understand. 


Thank you for your patience.
If any, please feel free to contact us!


Kindest Regards,
ASRock TSD
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