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Polychrome sync not detecting 6800XT |
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juan_r2k 
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Joined: 14 Jun 2021 Location: USA Status: Offline Points: 90 |
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 Posted: 15 Jun 2021 at 3:57am |
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same problem here, and i tried update the Update_RX6800_XT_PG.cmd but it say Fail on to Jump to LDROM
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juan_r2k
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Joined: 14 Jun 2021 Location: USA Status: Offline Points: 90 |
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Posted: 18 Jun 2021 at 9:26am |
step 6 Run Verify.cmd.... that command is not on the rx6800... carpet Edited by Administrator - 28 Jun 2021 at 11:33am |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 22 Jun 2021 at 12:03pm |
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Dear forum users,
For the tool in the following link, please make sure that you are using the graphics card with the following model: RX 6800 XT Phantom Gaming D 16G OC https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX6800XT_PGD.zip We have confirmed again by the following procedures: -Check if there are any third-party RGB tools installed, if there is, uninstall them. -Install the graphics card driver. -Install the ASRock Polychrome SYNC ver:1.0.18 and try to see if the RGB can be controlled. https://download.asrock.com/Utility/RGB/PolychromeSYNC(v1.0.18).zip -Execute the following tool via command prompt. https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX6800XT_PGD.zip For any further questions, kindly contact technical support for further assistance. https://event.asrock.com/tsd.asp?ln=en With thanks, ASRock TSD Edited by ASRock_TSD - 22 Jun 2021 at 12:12pm |
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juan_r2k
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Joined: 14 Jun 2021 Location: USA Status: Offline Points: 90 |
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Posted: 23 Jun 2021 at 8:45am |
got it, so i need help with my AMD Radeon RX 6800 XT Taichi X 16G OC, please and TIA |
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juuni1002
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Joined: 23 Jun 2021 Status: Offline Points: 50 |
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Posted: 23 Jun 2021 at 11:18am |
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I'm having the exact or very similar problem. I have the ASRock 6800 XT Taichi, just got it today from Newegg, downloaded the two programs (Tweak and ASRGBLED), and while Tweak seems to work, the ASRGBLED popped open the first two times, but now it's not even recognizing that I have an ASRock GPU. Even when it opened the first time, I tried changing the color settings, and no matter what I chose, it wouldn't change on the GPU.
My PC is still recognizing that I have a 6800 XT, but it's not saying ASRock anywhere. I'm not sure if there's anywhere I can check to see if the PC will recognize a partner-brand GPU vs just the stock name. I suppose as long as it runs well, it's fine, but it's a bit worrisome that something so simple is not working.. |
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 23 Jun 2021 at 3:25pm |
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Dear Forum Users,
If you are using RX 6800 XT Taichi, please refer to the following post to see if the problem will be solved. http://forum.asrock.com/forum_posts.asp?TID=18353&title=polychrome-sync-not-detecting-6800-xt-taichi With thanks, ASRock TSD Edited by Administrator - 28 Jun 2021 at 11:33am |
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juuni1002
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Joined: 23 Jun 2021 Status: Offline Points: 50 |
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Posted: 23 Jun 2021 at 9:05pm |
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That link doesn't work, just tried it.
However, on the plus side, I booted my PC up this morning and tried it, not the beta but the other one, and it worked. Not only did it detect it, but changing the colors in the program actually changed it on the card. Don't know why it works all of a sudden though.. |
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ASRock_TSD wrote: