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Gonzo I View Drop Down
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Joined: 15 Feb 2019
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    Posted: 01 Mar 2019 at 12:37am
I sent a message to them:
https://event.asrock.com/tsd.asp
No response. They sent to me email that I fillup wrong way Form but after second time when I try correct something which was not need it I don't have any solution for my problems.
P.S.
OS: Windows 10 x64 Pro
AsRock Z370 Taichi
BIOS:3.4
CPU: HexaCore Intel Core i7-8700K, 3700 MHz (Cofee Lake-S)
4x8GB DDR4-3200 DIMM PC4-25600
nVIDIA GeForce GTX 1050 Ti
Samsung SSD 860 EVO 1TB
Keyboard:Logitech K360
Mouse:Logitech MX
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Xaltar View Drop Down
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Joined: 16 May 2015
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Points: 30808 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2019 at 5:18am
https://event.asrock.com/tsd.asp

This is the official way to get assistance from ASRock Tech Support

We may be able to help you here on the forums while you wait for a response however. Please provide your full system specs, including PSU brand and model, RAM brand and model and as you are having issues with your mouse and keyboard, it would be good to know what brand and model those are too. From your description so far I get the feeling something in your PC is not playing nice with the system.
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Gonzo I View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gonzo I Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2019 at 12:08am
I tried to use "Chat Room" but nobody there.
I sent two weeks ago email to Technical Support and still no answer from company. What I supposed to do to get help?
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Gonzo I View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gonzo I Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2019 at 11:52pm
Hi,

I don't have any idea what I can do to fix it.
Is there anyone who could help me to solve it?
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RLGL View Drop Down
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Joined: 29 Jul 2018
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Points: 2025 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2019 at 9:29am
You are right , something is messed up. It is all in how you set it up. could be hardware config for the slow post time. As far as windows is concerned the drive may not be initialized correctly to the proper file table, MBR vs GPT.
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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Gonzo I View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gonzo I Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2019 at 11:40pm
Hi,

My PC need 1min.13sec. to pass POST
and another 38sec. to boot Windows10x64 with all drivers, codecs,... etc.
It cannot be normal.
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Gonzo I View Drop Down
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P.S.
Thanks for advice but I had already this setup.
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Gonzo I View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gonzo I Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2019 at 9:16am
And there is no way to make Post and Booting time shorter, like in the rest of other motherboards?
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Dmytro_o_o View Drop Down
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Hi, Gonzo I.
1) My PC need 14sec. to pass POST
and another 13sec. to boot Windows10x64 with all drivers, codecs,... etc. (booting from SSD, "quick booting" in BIOS is Off).
IMHO, it is a normal boot time.
2) DOS & USB periferals: try to set in BIOS/Advanced/USB Configuration :
"PS/2 Simulator" ->"Enable";
"Legacy USB support" -> try "Disable" or "Enable" it;
also you could try to use PS/2 keyboard.
Obviously, switching DOS<->Windows causes this 10-20secs freezing.
MB:ASRock Z370 Pro4
CPU:i5 8600K RAM:16GB GPU:GTX 1070Ti
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Gonzo I View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gonzo I Quote  Post ReplyReply Direct Link To This Post Posted: 15 Feb 2019 at 5:50am
?
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