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DeskMini 310W does not start

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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2020 at 10:44am
Dear RakeshNY,

Thanks for the reply.

Try using a different RAM on the slot that can allow the system to boot up.
(Please make sure that all of the other storage devices are removed from the system.)

If the system still cannot boot into the BIOS, keep pressing the F2 button right after the power key is pressed.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 12 May 2020 at 10:47am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RakeshNY Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2020 at 5:49am
Hello ASRock TSD
Thanks for your response. I confirm that my CPU is i9400 (not 9400F).
I switched on with only the CPU and RAM in one slot. Nothing happened. Then I tried again after switching the RAM to another slot. This time I got an output on the monitor with four options: F2 or Del to run UFI etc. However,none of the options work. When the system is started the keyboard shows in numlock status and there is no cursor to use the mouse. With RAMs in both slots, the screen remains black. What to do from here?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 11 May 2020 at 10:58am
Dear RakeshNY,

Thank you for posting your query to the ASRock forum.

Could you kindly check if you have 9400 CPU without the letter "F"?

Also, try to install only one RAM to a different slot to see if it will work.

If it doesn't work:
1. Try to install only the CPU, CPU fan, one RAM to the system.
2. Double-check if monitor and monitor cable can work properly.

With thanks,
ASRock TSD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RakeshNY Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2020 at 3:51am
Just bought an ASrock Deskmini 310W barebones system. It has BIOS sticker P4.40. I installed stock wi-fi card, 500 GB SDD, intel CPU i9400 with fan, and DDR4 8GB X2. On connecting the power, the blue LED comes on and the fan starts but no display. My Display says "No signal". frustrated. Please help
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