Random Bluescreens - AB350M-HDV Ryzen 3 2200G

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   Hello,
we have random bluescreens at new clients.

Specs:
Motherboard - ASRock AB350M-HDV
Proc - Ryzen 3 2200G
RAM - Teamgroup 8 GB DDR 4 2400 - 16-16-16-39
SSD - Teamgroup 120 GB SATA
PS - 400 W
Windows 10 Pro (1803)
Integrated in domain with GPOs
BIOS: 4.9

Problem:
The bluescreens happen randomly and are not reproducible.
They also occur sometimes during installation of Win 10, but much more after the installation.

Example of error codes: PFN_LIST_CORRUPT, kmode exception not handled, irql_not_less_or_equal

The following things we tried:
Cause the error codes looks like driver issues, we try Install Win10 only drivers, ASRock driver and AMD driver.
It could also looks like incompatibility, but RAM, CPU and SSD are listed by ASRock.
At some clients memtest show no errors, at other clients first errors and at next try no errors.
We tried also updating BIOS to 5.1. / SVM is disabled.
At bios we changed shared memory to 256 MB as in the manual of ASRock.
We tried also take fixed values for RAM.
Windows and drivers are up to date.

Nothing helped.

Have you any idea, what we could do?

Edited by SpeedSneak - 08 Nov 2018 at 1:44am

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SpeedSneak Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2018 Status: Offline Points: 3	Post Options Post Reply Quote SpeedSneak Report Post Thanks(0) Quote Reply Topic: Random Bluescreens - AB350M-HDV Ryzen 3 2200G Posted: 08 Nov 2018 at 1:38am
	Hello, we have random bluescreens at new clients. Specs: Motherboard - ASRock AB350M-HDV Proc - Ryzen 3 2200G RAM - Teamgroup 8 GB DDR 4 2400 - 16-16-16-39 SSD - Teamgroup 120 GB SATA PS - 400 W Windows 10 Pro (1803) Integrated in domain with GPOs BIOS: 4.9 Problem: The bluescreens happen randomly and are not reproducible. They also occur sometimes during installation of Win 10, but much more after the installation. Example of error codes: PFN_LIST_CORRUPT, kmode exception not handled, irql_not_less_or_equal The following things we tried: Cause the error codes looks like driver issues, we try Install Win10 only drivers, ASRock driver and AMD driver. It could also looks like incompatibility, but RAM, CPU and SSD are listed by ASRock. At some clients memtest show no errors, at other clients first errors and at next try no errors. We tried also updating BIOS to 5.1. / SVM is disabled. At bios we changed shared memory to 256 MB as in the manual of ASRock. We tried also take fixed values for RAM. Windows and drivers are up to date. Nothing helped. Have you any idea, what we could do? Edited by SpeedSneak - 08 Nov 2018 at 1:44am

Prodif Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Apr 2017 Status: Offline Points: 79	Post Options Post Reply Quote Prodif Report Post Thanks(0) Quote Reply Posted: 08 Nov 2018 at 3:09pm
	SpeedSneak Downloads minidump C:\Windows\MiniDump\ Memory memtest no error ? Edited by Prodif - 08 Nov 2018 at 3:12pm
	ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i ps. RedDragon, by AG