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Z390 taichi freezing driver install
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Mekar View Drop Down
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Joined: 21 Nov 2018
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    Posted: 21 Nov 2018 at 2:03am
Seeking help for my trouble with the z390 taichi.
When installing logitech drivers computer freezes, have to do hard reset.
When installing pcie soundcard driver it freezes, same result when trying to install drivers from the asrock cd. Have tried with bios ver 1.20 1.30 and 1.51
Any suggestions anyone?
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Trebron View Drop Down
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Helli,

I habe the same Problem. BIOS 1.20 / 1.30 / 1.51.

Any Sollution?

Greeting

Trebro
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Trebron View Drop Down
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Originally posted by Trebron Trebron wrote:

Helli,

I habe the same Problem. BIOS 1.20 / 1.30 / 1.51 / 1.60

Any Sollution?

Greeting

Trebro
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darylzero View Drop Down
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Points: 18 		Post Options Post Options   Thanks (0) Thanks(0)   Quote darylzero Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2018 at 1:15am
I had the exact same with the ASRock Z390 Extreme4!!

The AMD drivers would completely freeze the computer when it started to detect the video card. Had to do a hard reset every time.

ASRock's Z390 chipset seems to have a LOT of problems. :(
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Xaltar View Drop Down
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Points: 25268 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2018 at 1:20am
Originally posted by darylzero darylzero wrote:


Intel's Z390 chipset seems to have a LOT of problems. :(


Fixed that for you....
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Xaltar View Drop Down
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Points: 25268 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2018 at 1:27am
Just to clarify:

Chipset = Vendor responsibility (AMD/Intel)
BIOS = Partner/Vendor Shared responsibility (ASRock/Gigabyte/MSI/ASUS etc and intel/AMD)
Physical board and power design = Partner responsibility
Drivers = Component supplier responsibility (AMD/Intel/Realtek etc)

So many people come to partner forums (like this one) and blame the board partner for issues that come from literally anywhere else. That said, the board partner does tend to at least try and work out these issues with the pertinent vendor/component provider.

Hang in there guys, these issues will be resolved, either directly by ASRock or by the vendors/component manufacturers responsible.
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Mekar View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mekar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2018 at 1:33am
This is a very picky motherboard. (not mature)
Here is how i overcame the problems. Computer disconectet from lan/wlan install windows

Install drivers from disk in this order

- Intel Wlan
- Intel bluetooth
- ME driver
- Rapid storage > then reboot
- HD audiodriver > then reboot
- Intel lan
- INF driver > then reboot

then i installed Logitech driver > then reboot

installed old pcie driver for Soundblaster AE-5 version: BXAE5_PCDRV_L13_3_2_21_0

connect computer to net install gfx driver.

All fine, hope it helps others with simmilar problems
god luck
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darylzero View Drop Down
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Originally posted by Xaltar Xaltar wrote:

Originally posted by darylzero darylzero wrote:


ASRocks's Z390 chipset seems to have a LOT of problems. :(


Fixed that for you....


No, I don't see the same issues on other manufacturers Z390 message boards.
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Xaltar View Drop Down
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Points: 25268 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2018 at 2:20am
lol, then you meant ASRock's implementation of the Z390 chipset on this board

Fair enough.
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I had a similar problem where the entire system would hang when trying to install the Bluetooth Driver from the ASRock Z390 Taichi download page. Similarly, if I ran the Windows Troubleshooter and selected Hardware issues, it would also hang. Those problems where only solved by going back to the DVD that came with the motherboard and having it reinstall all drivers again. It did not hang when installing from the DVD and now the Windows Troubleshooter doesn't hang either.

I have no idea why installing from the DVD works, but installing from a network download does not. There's a problem somewhere with the ASRock driver download page I guess.
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