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Impossible to enter to BIOS UEFI |
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Makona 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 16 |
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 Topic: Impossible to enter to BIOS UEFIPosted: 22 Jul 2019 at 12:03pm |
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Dear,
I have got my new PC A320MPrO4, but it's impossible to enter in the BIOS. No matter click F2,DEL,F6 or F11 just no success. Even enter to OS 10 and restart system fail, too. Please help to solve my problem. Regards, |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 22 Jul 2019 at 12:21pm |
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Dear Makona,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for you to verify: 1. Please refer to user manual page.27 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/A320M%20Pro4.pdf 2. Please only install USB keyboard to each USB ports by turns to check. 3. Please download Restart to UEFI utility and execute it to verify. https://www.asrock.com/MB/AMD/A320M%20Pro4/index.asp#Download 4. If possible, please install another USB keyboard. Thanks! All the best, ASRock TSD |
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