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Rx5700 xt challenger |
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cooksterni 
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Joined: 02 Jan 2020 Status: Offline Points: 6 |
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 Topic: Rx5700 xt challengerPosted: 16 Jan 2020 at 6:02am |
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thank you for your help. With the AMD update in Jan it seemed to have worked.
Vbios is updated i believe Thanks again |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8547 |
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Posted: 10 Jan 2020 at 11:24am |
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Dear Cooksterni,
Please update the latest AMD VGA driver from AMD website and try it again. https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt Thank you! Yours truly, ASRock TSD |
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cooksterni
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Joined: 02 Jan 2020 Status: Offline Points: 6 |
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Posted: 08 Jan 2020 at 5:18am |
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Please see screenshot
https://imgur.com/a/xEC2IwK |
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8547 |
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Posted: 07 Jan 2020 at 10:26am |
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Dear Cooksterni,
Please follow the link?™s steps to update VBIOS. https://www.asrock.com/support/BIOSVGA.asp?cat=Challenger If still not work, please provide the error screenshot for us to clarify. Thank you! Yours truly, ASRock TSD |
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cooksterni
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Posted: 03 Jan 2020 at 10:38pm |
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I do not have that bios version, I have 017.001.000.049.033862
Any ideas why it is failing to update? It gives me no error codes just says failed on the CMD prompt screen |
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8547 |
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Posted: 03 Jan 2020 at 11:00am |
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Dear Cooksterni,
Thank you for choosing ASRock. You can check the VBIOS version under GPU-Z. New VBIOS version is 017.001.000.049.900121.  Thank you! Yours truly, ASRock TSD |
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cooksterni
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Joined: 02 Jan 2020 Status: Offline Points: 6 |
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Posted: 02 Jan 2020 at 7:34am |
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When I try to update my vbios all I get is an error to say that it failed. Website doesn't help with trouble shooting. Does the card ship with the latest bios now as I only bought it last month and perhaps that is why? I'm not sure where I can see what vbios I have on the card. Any help would be greatly appreciated.
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