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Rx5700 xt challenger
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cooksterni View Drop Down
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Joined: 02 Jan 2020
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    Posted: 02 Jan 2020 at 7:34am
When I try to update my vbios all I get is an error to say that it failed. Website doesn't help with trouble shooting. Does the card ship with the latest bios now as I only bought it last month and perhaps that is why? I'm not sure where I can see what vbios I have on the card. Any help would be greatly appreciated.

Thanks
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Points: 8847 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2020 at 11:00am
Dear Cooksterni,

Thank you for choosing ASRock.

You can check the VBIOS version under GPU-Z.
New VBIOS version is 017.001.000.049.900121.


Thank you!
Yours truly,
ASRock TSD
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cooksterni View Drop Down
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Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cooksterni Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2020 at 10:38pm
I do not have that bios version, I have 017.001.000.049.033862

Any ideas why it is failing to update? It gives me no error codes just says failed on the CMD prompt screen
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ASRock_TSD View Drop Down
ASRock_Official
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Points: 8847 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jan 2020 at 10:26am
Dear Cooksterni,

Please follow the link?™s steps to update VBIOS.
https://www.asrock.com/support/BIOSVGA.asp?cat=Challenger
If still not work, please provide the error screenshot for us to clarify.

Thank you!
Yours truly,
ASRock TSD
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cooksterni View Drop Down
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Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cooksterni Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2020 at 5:18am
Please see screenshot

https://imgur.com/a/xEC2IwK
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ASRock_TSD View Drop Down
ASRock_Official
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Points: 8847 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jan 2020 at 11:24am
Dear Cooksterni,

Please update the latest AMD VGA driver from AMD website and try it again.
https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Thank you!
Yours truly,
ASRock TSD
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cooksterni View Drop Down
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Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cooksterni Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jan 2020 at 6:02am
thank you for your help. With the AMD update in Jan it seemed to have worked.

Vbios is updated i believe

Thanks again
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