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USB ports stop working when loading windows |
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Fuzzyfurvert ![]() Newbie ![]() ![]() Joined: 22 Jun 2020 Location: North Carolina Status: Offline Points: 4 |
![]() ![]() ![]() ![]() ![]() Posted: 22 Jun 2020 at 7:22am |
Hey
I?™m at my wits end here. I have been trying to get my computer up and running for a week now. I built a new custom rig and installed my hard drive from the previous incarnation. Everything seems to load up fine. I can use my usb mouse and keyboard to navigate through the UEFI and make changes. But as soon as it switches to Windows, the lights on both keyboard and mouse go out and I cannot login. I know the keyboard and mouse work. I have tried using a ps/2 converter to get around the USB ports but nothing happens. I have tried using the windows install disc but as soon as it gets to the screen asking for which language to use the keyboard and mouse are dead again. I have tried using a fresh install of Windows 10 from a USB and that crashes as soon as it loads windows. I have gone into the Uefi and disabled the XHCI controllers and the USB ports continue to stop working. I?™m running Win7 64bit home premium off of a 1tb HD 16gb ram An ASRock B450m-hdv r4.0 micro atx am4 mobo With a AMD Ryzen 3 3200g 3.4ghz GPU is some old Nvidia GeForce 700-ish I?™m not looking to do anything special, I just want to login and be able to use my new computer with my files. |
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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install windows 10 and use your windows 7 key, problem solved
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Fuzzyfurvert ![]() Newbie ![]() ![]() Joined: 22 Jun 2020 Location: North Carolina Status: Offline Points: 4 |
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Okay. How would I do this?
I don?™t have a Win10 install disc, just a flash drive. When I tried using that, the whole thing crashes when the USB ports shut off. |
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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It crashes when trying to install Windows 10?
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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