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cant use 2 screens

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shomly View Drop Down
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    Posted: 06 Aug 2020 at 11:59pm
Hey, I am trying to connect a second screen to my GPU (RX 580 2048SP) and for some reason, it's not working.
My GPU has 3 display ports, 1 HDMI, and 1 DVI.
My main screen has HDMI, VGA, and DVI so I'm using an HDMI cable from my GPU to my main monitor.
my second screen (the one I'm trying to add) has only VGA output so I'm using an adapter from my GPU's DVI to my second screen VGA. For some reason it's not working.
Specs:
Ryzen 5 3600
ASRock B450M - HDV R4.0
RX 580 2048SP
if you have any idea how can I add my second screen it will be much appreciated!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Aug 2020 at 10:37am
Dear Shomly,

Thank you for choosing ASRock.

Regarding your case, because the DVI to VGA is digital signal transfer to analog signal, active adapter is required. Please check your adapter is active adapter or not.
In addition, please connect your main monitor to the GPU DVI port by DVI cable to verify.

Thank you!
Yours truly,
ASRock TSD
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shomly View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shomly Quote  Post ReplyReply Direct Link To This Post Posted: 07 Aug 2020 at 8:40pm
I will do it!
thank you so much!
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