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ASRock Technical Support Ignoring Me
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IndieSever View Drop Down
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Joined: 13 Sep 2020
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Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote IndieSever Quote  Post ReplyReply Direct Link To This Post Topic: ASRock Technical Support Ignoring Me
    Posted: 13 Sep 2020 at 10:22pm
Hello, I'm having problems with my ASRock x470 Taichi mobo. Its Bluetooth feature does not working and its software has lots of bugs, so that I wanted to downgrade my motherboard's BIOS version P3.5 to P2.0 but ASRock Technical Support just ignoring me. When I bought this mobo they were really helpful but they became useless and rude. I've send them three tickets but they are not responding. I was thinking about that ASRock is a great motherboard manufacturer but I was wrong. Looks like it just have garbage Technical Support like their garbage softwares...
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RLGL View Drop Down
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Joined: 29 Jul 2018
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Points: 2025 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2020 at 5:46am
On the bios page it clearly states:
"*** User will not able to flash previous BIOS once upgrading to this BIOS version."

My suggestion: update the intel driver from https://downloadcenter.intel.com/product/72252/Intel-PROSet-Wireless-Software, and get the latest chipset driver from AMD https://www.amd.com/en/support/chipsets/amd-socket-am4/x470
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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jmandawg View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jmandawg Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2020 at 6:04am
Asrock makes cheap motherboards, but support really sucks. You can downgrade follwing the guide here:

Follow steps 1-6.

https://www.overclock.net/threads/ryzen-bios-mods-how-to-update-bios-correctly.1640394/
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