B560 Steel Legend WHEA-Logger fatal hardware error |
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warning077
Newbie Joined: 07 Oct 2019 Location: Slovenia Status: Offline Points: 198 |
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Posted: 18 Apr 2021 at 5:18pm |
I have a week old system:
B560 Steel Legend i5-11500 2x8GB Corsair CMK16GX4M2B3200C16. The board came with 1.40 BIOS, which I successfully updated to 1.50. No problems so far. Yesterday, I updated BIOS to 1.70 (flash procedure was successful). However, in Windows 10 Event Viewer I now get WHEA-Logger fatal hardware error after every (planned) reboot - no BSODs or random reboots so far. Event 1, WHEA-Logger A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event. XML: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /> <EventID>1</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2021-04-18T05:53:41.8268006Z" /> <EventRecordID>8784</EventRecordID> <Correlation ActivityID="{6150b67d-b1a1-45c2-81e5-e9cb734b9406}" /> <Execution ProcessID="3208" ThreadID="4508" /> <Channel>System</Channel> <Computer>DESKTOP-S02I9FM</Computer> <Security UserID="S-1-5-19" /> </System> - <EventData> <Data Name="Length">4944</Data> <Data 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</EventData> </Event> Was there perhaps something wrong with the BIOS Flash procedure, or can this simply be a Windows/BIOS bug. I'm little concerned since it is described as fatal hardware error, meaning something is about to die. |
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Argon51
Newbie Joined: 20 Apr 2021 Status: Offline Points: 90 |
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I get the same Error once on Startup with the B560m Steel Legend. It doesn´t reappear after, only once on a freshly started System. Otherwise the System is totally stable. I´ve tried various Bios Settings, including default Settings, can´t get rid of it.
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warning077
Newbie Joined: 07 Oct 2019 Location: Slovenia Status: Offline Points: 198 |
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Which BIOS version do you have...1.70?
On 1.50 there was no such error (although I ran it only for a week) |
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Argon51
Newbie Joined: 20 Apr 2021 Status: Offline Points: 90 |
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I´m on the latest Bios for B560m which is 1.30. I didn´t actively check for those errors on the previous L1.22 Bios, but i see some of them in the Event Viewer in the timeframe where i ran that Bios.
I run a 11400f, 2x8GB Crucial Ballistix 3200, Gtx 1060. |
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Spluff
Newbie Joined: 22 Apr 2021 Status: Offline Points: 75 |
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I just joined this forum as I am getting exactly the same error on my ASUS rog strix b560 motherboard.
System seems stable but quite worrying that there is a fatal error. I am using crucial BL2K8G32C16U4BL 3200 memory and a 11400 chip. Let?™s hope we all can find a solution |
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warning077
Newbie Joined: 07 Oct 2019 Location: Slovenia Status: Offline Points: 198 |
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You can at least learn which Windows process is causing this error.
In Event Viewer see the number in the "Execution ProcessID" (every reboot it is a different process ID), and then in Task Manager find that process ID. Right-click a process in the Details tab, and you can click "Go To Service(s)" and it will take you to the actual service running in the Services tab. It looks like my WHEAs were reported by "Diagnostic Policy Service" (DPS). Interesting. |
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Spluff
Newbie Joined: 22 Apr 2021 Status: Offline Points: 75 |
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Yeah mine is the same service as yours. This has got to be something with the b560 chipset as we all have different graphics, storage and memory. I didn?™t have this error until I swapped out my mono, cpu and ram |
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Spluff
Newbie Joined: 22 Apr 2021 Status: Offline Points: 75 |
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I took out my western digital sn850 nvme and that?™s stopped error messages
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warning077
Newbie Joined: 07 Oct 2019 Location: Slovenia Status: Offline Points: 198 |
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When did you notice the WHEA error ....after installing the nvme drive (if new) or after updating the BIOS. In my case almost the whole system was new (board, CPU, RAM and nvme drive), and the errors started only after updating BIOS from 1.50 to 1.70. I also installed Windows on my old 850 EVO SSD (did not remove the nvme drive - 970 EVO+) and the WHEA error also showed in Windows when booting from SSD. |
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RLGL
Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 1995 |
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a quick Google search produced this
"The Windows Hardware Error Architecture (WHEA) uncorrectable error is a Windows stop code that is displayed on a blue screen. ... WHEA uncorrectable errors are usually associated with faulty hardware, but they can also be caused by driver conflicts, missing Windows updates, and even overclocking." |
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi |
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