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DeskMini A300 argb led strip does not work |
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nikups92 
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Joined: 04 Aug 2022 Location: Sicily,Italy Status: Offline Points: 35 |
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 Topic: DeskMini A300 argb led strip does not workPosted: 04 Aug 2022 at 11:35pm |
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Hi, I have a problem with the ARGB led for DeskMini A300.
https://www.newegg.com/asrock-deskmini-led-cable/p/N82E16856989004 I have installed it to USB header, I also installed Polychrome RGB sync from official DeskMini A300 support site. But the device is not detected. Polychrome says "No ASRock peripherals detected on this computer". I checked the connector is good. Moreover the device seems to be found on windows Device Manager but it says "USB device not recognized" and "Device descriptor request failed". |
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Antonino Spurio
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 05 Aug 2022 at 10:55am |
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Dear Nikups92,
Thank you for posting your query to the ASRock forum. Regarding your question, we would like to have further information regarding your system. Could you kindly fill out the form in the following link? https://event.asrock.com/tsd.asp?ln=en Once filled, our technical support engineer will guide you further. With thanks, ASRock TSD Edited by ASRock_TSD - 05 Aug 2022 at 10:55am |
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nikups92
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Joined: 04 Aug 2022 Location: Sicily,Italy Status: Offline Points: 35 |
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Posted: 05 Aug 2022 at 3:20pm |
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I installed Windows 11 Enterprise. Now I re-installed Windows 11 Pro and it works.
Perhaps it is a Windows compatibility problem? Now it seems to work and the led strip device is recognized. I'll send a form request if the problem recurs. Thank you. |
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Antonino Spurio
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threadzipper1957
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Joined: 05 Mar 2022 Status: Offline Points: 9365 |
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Posted: 12 Aug 2022 at 5:03pm |
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Thanks for sharing, it can help others
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Kind Regards
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